4 desktop support engineer jobs at 2 companies in Marengo, IL
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L2 Desktop Support Engineer
Aurora, Illinois, United States
$55k-$65k/yrFieldFull Time
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide L2 desktop support using ServiceNow; troubleshoot hardware/software, OS, LAN/WAN, install peripherals, manage inventory, escalate to vendors, travel to sites, work after hours and weekends.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide Tier 2 desktop support, troubleshoot hardware/software, use ServiceNow, travel between sites, lift/move IT equipment, and coordinate vendor repairs. Bachelor's in computer science and 6+ years experience.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOE2+ years desktop support experience; Windows and macOS support; hardware troubleshooting; AD, DNS, DHCP knowledge; ServiceNow and MDM experience; strong customer service and problem-solving skills.
Windows 10, Windows 11, macOS, VDI, Microsoft 365, Outlook, Microsoft Teams, OneDrive, SharePoint, Active Directory, DNS, DHCP, ServiceNow, Intune
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
4+ YOEBachelor's in IT or related, 4+ years endpoint/desktop engineering experience, hands-on Microsoft Intune and macOS support, Apple Business Manager, Azure AD/Entra ID, PowerShell/Bash scripting, ITSM familiarity, strong troubleshooting and communication.
Microsoft Intune, macOS, Apple Business Manager (ABM), Jamf Pro, Windows Autopilot, Azure AD, Entra ID, PowerShell, Bash, Nexthink, Microsoft 365, ITSM