11 desktop support engineer jobs at 9 companies in Needham, MA
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Desktop Support Engineer
Somerville, Massachusetts, United States
$65k-$85k/yrHybridFull Time
oneZero Financial Systems: Provides multi-asset trading technology for banks and brokerages.
2+ YOE2+ years in desktop or IT support; Windows/macOS; AD/Okta; SaaS (M365, Google Workspace, Slack, Zoom, Duo/Okta); networking basics; hardware; strong communication; problem-solving; eagerness to automate.
Windows, macOS, Active Directory, Okta, M365, Google Workspace, Slack, Zoom, Duo, VPN, DHCP, DNS, Wi-Fi, Dell, Lenovo
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
8+ YOEProvide deskside break/fix support, deploy and configure desktops/laptops, troubleshoot Windows/MacOS/iOS and mobile devices, manage IT asset lifecycle, support manufacturing shop-floor devices, and perform advanced troubleshooting; 8+ years experience preferred.
Microsoft Windows, Microsoft Office, MacOS, iOS, Tandberg, Zebra, eDiscovery
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
8+ YOE8+ years deskside support experience;Windows and MacOS/iOS administration; asset lifecycle, imaging, troubleshooting, network/connectivity, printer and mobility support; strong communication and analytic skills.
Microsoft Windows, MacOS, iOS, Microsoft Office, Tandberg, Zebra
Tabush Group: Provides managed IT and cloud-based virtual desktop solutions.
4+ YOE4+ years in an MSP or IT environment; advanced expertise with Windows 10/11, Microsoft 365, Azure AD; experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue); strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Azure AD, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Autotask, DattoRMM, ITGlue, PSA/RMM
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE2+ years desktop support experience; Windows and macOS support, MDM (Intune), AD/DNS/DHCP knowledge, hardware troubleshooting, ServiceNow/ITSM experience, strong customer service and problem-solving.
Intune, Windows 10, Windows 11, macOS, VDI, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, DNS, DHCP, ServiceNow, CMDB, ITSM
Ropes & Gray: A global law firm providing legal and advisory services.
5+ YOEBachelor's in CS/IS (or related) and 5+ years designing and supporting Microsoft 365 (Office, Teams, Outlook, OneDrive) in enterprise environments; expertise with Litera, PowerShell, Group Policy, Intune, and Azure AD; strong leadership, documentation, and troubleshooting skills.
Microsoft 365, Microsoft Office, Microsoft Teams, Microsoft Outlook, Outlook New, Microsoft OneDrive, Litera, Microsoft PowerShell, Group Policy, Microsoft Intune, Microsoft Azure AD
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEHands-on imaging/staging, break/fix and IMAC support for desktops/laptops, hardware/software troubleshooting, travel to client sites, valid driver and ability to lift heavy equipment.
Service Now, VPN, Wi-Fi, LAN, Windows 7, Windows 10, Microsoft Office, Apple iOS, Android, iPhone, iPad
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
PharmaEssentiaTaiwan Stock Exchange: 6446: Develops and provides biologics for hematology and oncology.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms