9 desktop support engineer jobs at 8 companies in Stoneham, MA
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Desktop Support Engineer
Quincy, Massachusetts, United States
$70k-$90k/yrOnsiteFull Time
Tabush Group: Provides managed IT and cloud-based virtual desktop solutions.
4+ YOE4+ years in an MSP or IT environment; advanced expertise with Windows 10/11, Microsoft 365, Azure AD; experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue); strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Azure AD, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Autotask, DattoRMM, ITGlue, PSA/RMM
Blue Mantis: Strategic IT services provider for managed cloud and cybersecurity.
2+ YOE2+ years help desk experience, customer service skills, Windows/macOS imaging, VPN and printer support, proficiency with ServiceNow, MS Office, Exchange/O365, Azure/Entra ID/Active Directory; strong troubleshooting and communication.
ServiceNow, Windows 10, Windows 11, macOS, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Project, Exchange, O365, Azure, Entra ID, Active Directory, Autopilot, Intune, Cisco, SonicWall, Fortinet
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE2+ years desktop support experience; Windows and macOS support, MDM (Intune), AD/DNS/DHCP knowledge, hardware troubleshooting, ServiceNow/ITSM experience, strong customer service and problem-solving.
Intune, Windows 10, Windows 11, macOS, VDI, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Active Directory, DNS, DHCP, ServiceNow, CMDB, ITSM
Ropes & Gray: A global law firm providing legal and advisory services.
5+ YOEBachelor's in CS/IS (or related) and 5+ years designing and supporting Microsoft 365 (Office, Teams, Outlook, OneDrive) in enterprise environments; expertise with Litera, PowerShell, Group Policy, Intune, and Azure AD; strong leadership, documentation, and troubleshooting skills.
Microsoft 365, Microsoft Office, Microsoft Teams, Microsoft Outlook, Outlook New, Microsoft OneDrive, Litera, Microsoft PowerShell, Group Policy, Microsoft Intune, Microsoft Azure AD
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
3+ YOE3+ years desktop/infrastructure support experience with Windows 10/11, ServiceNow, Active Directory, device imaging, hardware lifecycle, and end-user support; strong communication and documentation skills.
ServiceNow, Windows 10, Windows 11, Google Workspace, Microsoft Office 365, Active Directory, Adobe, iOS, Android, Apple Mac
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOE3+ years desktop/infrastructure support experience with Windows 10/11, device imaging, Active Directory, ServiceNow, Office 365, Google Workspace, Mac/iOS/Android support, hardware troubleshooting, and asset management.
ServiceNow, Windows 10, Windows 11, Microsoft Office 365, Adobe, Google Workspace, Active Directory
PharmaEssentiaTaiwan Stock Exchange: 6446: Develops and provides biologics for hematology and oncology.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms