2 desktop support specialist jobs at 2 companies in Mentor, OH
1mo
Save
Mark Applied
Hide
IT Support Specialist
Solon, Ohio, United States
OnsiteFull Time
2+ YOEAssociate's degree or equivalent, 2+ years help desk/desktop support, experience with Windows 11 and Microsoft 365, IT ticketing systems, strong customer service and problem-solving; CompTIA or Microsoft fundamentals preferred.
Windows 11, Microsoft 365, Active Directory
3d
Save
Mark Applied
Hide
Customer Excellence Specialist
Cleveland or Ohio
$40k-$45k/yr OnsiteFull Time
3+ YOERequires 3–5 years in service desk or technical support, 1+ year in professional customer service, troubleshooting and documentation skills, desktop hardware experience, Microsoft desktop OS proficiency, and strong communication.
ITIL, MOF, HDI, Microsoft Desktop Operating Systems, Chrome, Clever, Jamf, Microsoft Intune