10 desktop support technician jobs at 8 companies in Dearborn, MI
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Desktop Support Technician
Detroit, Michigan, United States
OnsiteFull Time
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
5+ YOERequires 5+ years of desktop support experience, Windows 11 and hardware troubleshooting, printer support, 2–3 years Cisco VC and telephony experience, RCA, escalation handling, and documentation.
Windows 11, HP, Lexmark, SCCM, IT Shop, Nexthink, Cisco VC
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
5+ YOERequires 5+ years of desktop support experience, Windows 11 and hardware troubleshooting, printer support, 2–3 years Cisco VC and telephony troubleshooting, incident management, RCA, escalation handling, and documentation.
Windows 11, HP, Lexmark, Cisco, SCCM, IT Shop, Nexthink
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOERequires 5+ years of desktop support experience, Windows 11 and hardware troubleshooting, 2–3 years of Cisco VC and telephony experience, RCA, escalation handling, and valid US work authorization.
Windows 11, HP, Lexmark, ITSM, SCCM, IT Shop, Nexthink, Cisco VC
Wayne Health: Academic medical group providing multi-specialty healthcare in Detroit.
3+ YOE3+ years field support experience, HS/GED, valid driver’s license and use of personal vehicle, Windows/Mac hardware and software troubleshooting, customer-facing communication, HIPAA privacy compliance.
Palladyne AINASDAQ: PDYN: Develops software for autonomous robotic systems and defense applications.
3+ YOE3+ years supporting end-user hardware and software, experience with Windows and macOS, endpoint management tools (Intune, Jamf, NinjaOne), networking (TCP/IP,DNS,DHCP,VPN), and endpoint security; strong communication and customer service skills.
NuWave Technology Partners: Provides managed IT, cloud, and cybersecurity services for businesses.
2+ YOE2+ years IT support experience, high school diploma or equivalent, valid driver’s license and insured vehicle, ability to lift moderate weight, strong written and oral communication, familiarity with Windows desktops/servers and common desktop software.
PSA, RMM, Microsoft Office, Adobe, Windows Desktop Operating Systems, Windows Server Operating Systems
UBX Cloud: Provides managed IT, cloud hosting, and data protection services.
Entry-level desktop support role requiring Windows and Microsoft 365 knowledge, troubleshooting skills, strong communication, and willingness to learn cloud and virtualization technologies.
Microsoft 365, Citrix, Remote Desktop Services, Active Directory, Veeam, VMware, Hyper-V, OpenStack
IT Support Technician - Microsoft 365, AD & Migration Support
Southfield, Michigan, United States
HybridFull Time
Proactive Technology Management: Provides managed IT, cybersecurity, and data analytics solutions.
4+ YOE5+ years Office 365 and Windows Server experience, strong networking and firewall troubleshooting (Sophos, Cisco, SonicWall, Watchguard), migration and virtualization experience, customer service skills, Tier‑3 level troubleshooting preferred.
Office 365, Windows Desktops, Windows Servers, Active Directory, Sophos, Cisco, SonicWall, Watchguard, ConnectWise Manage
Stefanini: Global provider of IT consulting and digital business solutions.
Requires high school diploma, deskside or desktop support experience, Mac and Windows support, Microsoft Office, hardware troubleshooting, strong communication, research, prioritization, and ability to lift 50 pounds.
Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Microsoft Windows 7, Microsoft Windows 10, VPN, Microsoft Excel
Awecomm: Provides managed IT services and technology solutions for businesses.
Prepare and deploy client hardware and software, image Windows workstations, troubleshoot laptop/desktop hardware, perform AD and email user setup, document tickets, provide onsite support in Metro-Detroit.