13 digital customer success manager jobs at 11 companies in Ross, CA
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr HybridFull Time
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
AI, CRM, SaaS
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Sr. Customer Success Manager
San Francisco, California, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ years in B2B SaaS customer success, 2+ years managing a book of business, experience with organic/digital marketing, strong analytical and communication skills, travel ability.
Gainsight, Zoom
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Head of Digital and Scaled Customer Success
San Francisco or Chicago or New York City
$178k-$262k/yr HybridFull Time
7+ YOE7+ years customer success leadership in SaaS, experience scaling digital/programmatic success, metrics and experimentation expertise, cross-functional partnering, AI curiosity, and team leadership.
2mo
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Customer Success Manager, Mid-Market
South San Francisco, California, United States
$92k-$125k/yr HybridFull Time
3+ YOE3+ years customer/client success experience (CSM level), deep understanding of employee benefits/digital health, strong relationship and analytical skills, comfortable using AI and tech to scale, excellent communication and organization.
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
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Senior Client Success Manager
New York City or San Francisco or Seattle
$128k-$145k/yr HybridFull Time
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
Salesforce, Looker, Microsoft Office
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Customer Growth Manager
New York City or San Francisco or Los Angeles or Chicago or Dallas or London
$80k-$110k/yr HybridFull Time
4+ YOE4+ years in digital advertising, sales, account management, or customer success; CRM experience (Salesforce or similar); consultative selling, presentation, and SMB experience; strong organization and communication skills.
Claude, Gemini, ChatGPT, Glean, Salesforce, LinkedIn, Pathmatics
2w
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Account Manager, Digital
United States or Sunnyvale
$93k-$113k/yr RemoteFull Time
3+ YOEBachelor's degree or equivalent and 3–7 years in account management, customer success, sales, business development, or related customer-facing work; requires retention, expansion, data analysis, and cross-functional collaboration experience.
CRM, IoT
2mo
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AI Solutions Manager, Digital Native
San Francisco or New York City or United States
$140k-$175k/yr RemoteFull Time
2+ YOE2+ years as a SaaS Customer Success Manager, proven expansion/upsell revenue experience, ability to demo technical products, strong communication and organizational skills, customer-first self-starter; Bay Area-based required.
Arize AX, CRM
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Sr. Client Manager
New York City or Lafayette or Chicago
$70k-$100k/yr HybridFull Time
3+ YOE3+ years client success/HR tech or related experience; enterprise client management; recruitment marketing, analytics, and HR technology knowledge; experience with digital advertising, tracking, and BI tools; strong communication and analytical skills.
Google Ads, Meta Ads Manager, Looker, Tableau, Power BI, APIs
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Sr. Account Manager
San Francisco, California, United States
$120k-$135k/yr HybridFull Time
8+ YOE8+ years in B2B account management/sales/customer success in enterprise SaaS; experience with Salesforce/CRM, digital marketing/SEO, account planning, negotiation, and cross-functional collaboration; willingness to travel ~10%.
Salesforce, Microsoft Office, G Suite
4d
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Product Management & Marketing Senior Analyst
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$22-$72/hr RemoteFull Time
4+ YOEBachelor's degree and 4+ years in product management, marketing, business analysis, customer success, digital transformation, or consulting; enterprise software, Agile, adoption, and stakeholder presentation experience preferred.
SaaS, BPaaS, Agile
6d
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Vice President, Client Partnerships
Sandpoint or Los Angeles or San Francisco or Austin or Chicago or New York City
OnsiteFull Time
10+ YOE10+ years in account management, client services, customer success, sales, or commercial leadership, including team leadership; deep adtech, martech, digital advertising, measurement, analytics, or enterprise marketing technology experience.