6 dispatch coordinator jobs at 6 companies in Lansing, MI
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1mo
Dispatcher
Brighton, Michigan, United States
OnsiteFull Time
Advanced Home Services: Residential plumbing, hvac, and electrical maintenance and repair.
Coordinates and schedules service calls, assigns technicians, maintains records, optimizes routes; background check and drug screen required; experience with dispatch/scheduling software (ServiceTitan preferred).
Battle Buddy Mobility Transport: Provides specialized non-emergency medical transportation and integrative healthcare services.
Answer high-volume calls, coordinate drivers and trips, monitor email, multitask, strong phone/written communication, calm under pressure; prior dispatch or customer service experience a plus.
Ayers Basement Systems: A providing basement system installation, repair, and responsive service coordination.
2+ YOE2+ years customer service/dispatch experience, high school diploma or GED, CRM experience (Salesforce or i360) preferred, strong communication, technical aptitude, multi-tasking, and ability to document interactions in CRM.
Sila Services: Provides residential HVAC, plumbing, and electrical repair and installation services.
Answer inbound calls/texts/chats, schedule service appointments, create and maintain customer records in CRM, coordinate with dispatch/field teams, and provide calm, professional support; ServiceTitan experience is a plus.
MacAllister Machinery: Provides heavy equipment sales, rental, and maintenance services.
Coordinates inside counter sales and rentals of new and used power systems equipment; customer service, dispatching, billing, paperwork, moderate computer skills (Microsoft Office), mechanical troubleshooting preferred, ability to lift 70+ lbs.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT, MacAllister, Michigan Cat systems
AAA Service Network: Provider of residential HVAC, plumbing, electrical, and appliance services.
Coordinate and schedule technician service calls, communicate with customers and technicians, maintain service records, and optimize routes. Background check and drug screen required; ServiceTitan experience preferred.