1mo
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Workforce Enablement Manager
Richmond or Virginia
RemoteFull Time
5+ YOE5+ years in capacity planning or field/service operations in telecom/ISP or utilities; strong analytics, forecasting, KPI development, workforce management and stakeholder influence; Bachelor\u0002s required in business/engineering/telecommunications.
GIS, ServiceNow
4w
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Director, Strategy & Change Enablement, CXAI
Boston or Charlottesville or Durham or Columbus or Toronto or Vancouver
$132k-$165k/yr RemoteFull Time
7+ YOE7+ years leading large-scale transformation or change management; bachelor's in business/economics required; strong financial acumen, storytelling, program management, and CX metrics fluency (CSAT, NPS).
3w
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Director, Strategy & Change Enablement, CXAI
United States or Canada or British Columbia or Ontario or Alberta or Charlottesville or Durham or Columbus or Boston or Toronto or Vancouver or Calgary
$132k-$165k/yr RemoteFull Time
7+ YOE7+ Mgmt7+ years leading large-scale transformation or change management; deep CX metrics fluency; strong financial acumen; exceptional storytelling and program management; bachelor's in Business/Economics required; MBA preferred.
1w
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Sr. Associate, Volunteerism Reporting & Data Enablement - Community Impact & Investment
McLean or Richmond
$88k-$110k/yr OnsiteFull Time
1+ YOEHigh school diploma; 1+ year for-profit experience; 1+ year program/project management experience; 1+ year creating/maintaining Tableau workbooks; strong stakeholder, process, and data skills.
Tableau
1mo
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Manager, Enterprise AI Learning, Development & Enablement
Bethesda or Getzville or New York City or Fredericksburg
$97k-$172k/yr OnsiteFull Time
5+ YOE5+ years leading large-scale L&D or talent development and tech enablement programs; experience with AI enablement, program/project management, facilitation, and curriculum development; Bachelor’s degree required.
Microsoft 365 Copilot, ChatGPT Enterprise, Claude, LLM-based platforms
2mo
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Manager, Delivery - CX AI
Charlottesville or Columbus or Durham
$100k-$160k/yr HybridFull Time
7+ YOE7+ years in software delivery; experience with contact center solutions; strong program management; cross-functional leadership; AI-enabled CX delivery; global teams; experience in regulated industries.
Genesys, Amazon Connect, Five9, Google Contact Center AI
1mo
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Sr Risk Associate, Change Enablement | Retail Bank
McLean or Richmond
$87k-$110k/yr OnsiteFull Time
2+ YOEAt least 1 year of financial services risk management, 1 year of project management, and 2+ years partnering with business clients; not sponsoring for work authorization.
1mo
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Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)
McLean or Richmond or Chicago or New York or Riverwoods
$209k-$286k/yr HybridFull Time
7+ YOE7+ MgmtBachelor's degree or military experience; 7+ years process management and people management; 4+ years strategic planning; 2+ years using Google Suite or Microsoft Office. Preferred: master’s degree and BPM/PMP/Lean/Agile/Six Sigma certifications.
Google Suite, Microsoft Office
1mo
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Specialist, Request for Proposals
Washington or Richmond
$38k-$58k/yr OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years in writing/marketing or sales enablement, strong writing and project management, expertise in Microsoft Office, and familiarity with cloud content platforms.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Box, Dropbox