1mo
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Director – End User Services
Seattle, Washington, United States
$176k-$264k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in IT operations with 5+ years in senior leadership of global end-user/employee experience teams; experience with ServiceNow, follow-the-sun support models, executive partnership, and data-driven service improvement.
ServiceNow
1w
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Director, End User Services
United States
RemoteFull Time
7+ YOE5+ MgmtBachelor's in CS/IT preferred,7+ years IT leadership with 5+ years managing service desk/end-user support, hands-on technical background, AI-powered ITSM and endpoint management experience, M365/Azure AD/Entra ID/Okta, scripting/automation (PowerShell/Terraform), HIPAA awareness.
ServiceNow, Jira Service Management, Intune, M365, Azure AD/Entra ID, Okta, PowerShell, Terraform, Microsoft Copilot, GitHub Copilot
2d
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Director - End User Services (56595)
Las Vegas, Nevada, United States
OnsiteFull Time
5+ YOE5+ MgmtLead end user services teams, manage service desk and NOC, enforce ITIL processes, oversee ServiceNow workflows, ensure 24x7 coverage, and manage projects and audits; Nevada Gaming license obtainable.
ServiceNow
2mo
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Director of End User Services
Saratoga Springs, New York, United States
OnsiteFull Time
Provide leadership and operational oversight for end-user IT services including service desk, desktop support, managed desktop, A/V, and event IT support.
1mo
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Director, IT Platforms & End User Services
South San Francisco or Salt Lake City or Zurich or United States
$204k-$265k/yr OnsiteFull Time
10+ YOE8+ Mgmt10+ years IT leadership experience, 8+ years managing leaders; bachelor’s in CS/IS/Engineering or equivalent; experience in enterprise infrastructure, platforms, end user services, ITIL, GxP, 21 CFR Part 11, and SOX ITGC.
ITIL, IAM, GxP, 21 CFR Part 11, SOX ITGC, Change Advisory Board (CAB)
2mo
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Director of IT Infrastructure & End User Services
Cleveland, Ohio, United States
$185k-$232k/yr HybridFull Time
8+ YOE5+ MgmtLead IT infrastructure and end-user services in a multi-site setting; 8-10+ years in IT infra; 5+ years in leadership; preferred law firm/professional services experience; ITIL/ITSM; cloud, security, budgeting.
Data Center, Cloud, Networking, Servers, Storage, Virtualization, Identity and Access Management, End-User Computing, Printing, ITIL/ITSM tools
2mo
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Director of IT Infrastructure & End User Services
Chicago, Illinois, United States
$195k-$244k/yr HybridFull Time
9+ YOE5+ MgmtLeads IT infra strategy for a multi-site professional services firm; 8-10+ years IT infra, 5+ years in leadership; strong vendor management and ITSM expertise.
ITIL/ITSM, Cloud, Data Center, Network, LAN/WAN, SD-WAN, VPN, Wi-Fi, Firewalls, Endpoint management, Identity and access management, Disaster recovery, Business continuity, Monitoring, Observability, Asset management, SLA/SLAs, Service desk tooling
2mo
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Director, Onsite & AV Support
Foster City, California, United States
$188k-$302k/yr HybridFull Time
10+ YOE6+ MgmtOver 10 years of relevant experience with a Bachelor's degree; leadership of End User Support; IT service delivery; strong customer service and project management skills.
ServiceNow ITSM, ITIL, Windows, macOS, Mobile, Networking, Automation
1mo
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Director of Technology
Norridge, Illinois, United States
$90k/yr OnsiteFull Time
Lead planning, implementation, maintenance, security, and support of district technology infrastructure, information systems, telecommunications, instructional technology, and end-user services.
5d
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Sales Director, North America
Arizona or Oregon or United States
HybridFull Time
Experienced technology sales leader with semiconductor equipment or end-user sales/service background, executive relationship building, strategic account management, and strong leadership/influencing skills.
3w
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Director, Digital Workplace
Philadelphia, Pennsylvania, United States
$163k-$204k/yr RemoteFull Time
10+ YOE10+ years in end-user technology or service management with leadership experience; advanced knowledge of M365, service desk, collaboration platforms, support process design; Bachelor's degree or equivalent; preferred certifications: ITIL, Microsoft 365, ServiceNow.
Microsoft 365, ServiceNow
5d
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Director of IT Service Delivery
Hampton, Virginia, United States
$90k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree in IT-related field, 3+ years leadership in IT service delivery or end-user services, IT service/asset management experience, strong communication and stakeholder management.
1mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's degree plus 18 years experience in program management for IT contracts; PMP preferred; experience with ITIL, infrastructure, end-user services, financial and schedule oversight; U.S. citizenship and ability to obtain Public Trust required; must reside near Washington, DC.
ITIL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's in engineering/CS/business with 18 years' experience; 18 years program management experience for IT contracts; experience leading End User Services, infrastructure, and ITIL disciplines; PMP preferred; DOT experience; must reside near Washington, DC; U.S. citizen able to obtain Public Trust.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ITIL