13 end user support specialist jobs at 9 companies in Kettering, MD
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hrRemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
2+ YOEHigh school diploma, 2+ years help-desk experience, valid driver’s license and reliable vehicle; required certifications A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator; experience with ticketing, remote access, MDT, Meraki, Google Workspace, and Windows.
ConnectWise, Microsoft Office, Kaseya, Microsoft Deployment Toolkit (MDT), Meraki, Google Workspace, Zoom, AMX, Crestron, Active Directory, GPO, Windows
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
2+ YOEHigh school diploma or GED required (associate preferred), 2 years help desk experience, valid driver\u0002s license and personal vehicle, A+, Microsoft Office Specialist or ACMT/Microsoft 365 Modern Desktop certs; experience with Office 365, VMWare, MDT, ConnectWise, Kaseya.
Office 365, VMWare, Microsoft Deployment Toolkit (MDT), ConnectWise, Microsoft Office, Kaseya, Windows
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
2+ YOEHigh school diploma or GED required (associate preferred); 2 years help-desk experience; valid driver\u0002s license, insurance and reliable vehicle; required certifications include A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator Associate; experience with ConnectWise, Kaseya, MDT, Meraki, Google Workspace, Zoom.
ConnectWise, Microsoft Office, Kaseya, Meraki, Microsoft Deployment Toolkit (MDT), Google Workspace, Zoom, AMX, Crestron, GPO, Active Directory, Windows
Intellect Solutions: Provides IT systems engineering and cybersecurity for federal agencies.
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
NAFSA: Promotes international higher education through professional development and advocacy.
2+ YOEAssociate's degree or equivalent, 2+ years help desk/end-user support or web-based application support, systems administration experience, strong communication, training, vendor management, and project skills.
Bureau of the Fiscal Service: Manages federal government accounting, payments, and public debt.
1+ YOE1+ MgmtOne year of GS-12-equivalent experience leading IT staff, resolving end-user incidents, supporting enterprise devices and applications, and maintaining secure, compliant IT services; U.S. citizenship required.
PC, USAJOBS, USA Hire Assessments, Personal Identity Verification (PIV)
Semper Valens Solutions: Provides systems engineering, software development, and technical support services.
5+ YOEBS degree, minimum 5 years IT experience (Level II) or 10 years (Level III), Secret clearance required, experience with cloud instances, backup/disaster recovery, cybersecurity, auditing, and end-user support.
Lawelawe Technology Services: Provides IT and digital solutions to federal government agencies.
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
Nalu Federal: Provides IT, logistics, and mission support for federal agencies.
4+ YOEFour years of relevant experience, bachelor's degree, active Secret clearance, IAT II and CE designations, and advanced troubleshooting, ticketing, escalation, and end-user support skills.
National Capitol Contracting: Provider of IT, audio-visual, and data analytics services.
1+ YOE1–2 years end-user support experience, bachelor’s degree in related field, one listed IT certification (CompTIA, ITIL, MCSA, MCP, MCSE, or HDI), experience with ticketing systems, strong communication and analysis skills.