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5 end user support specialist jobs at 5 companies in Massachusetts

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End User Support Specialist
Bedford, Massachusetts, United States
$70k-$90k/yr HybridFull Time
Anika Therapeutics
Anika TherapeuticsNASDAQ: ANIK: Develops and manufactures products for early intervention orthopedic care.
1+ YOEBachelor's in IT or equivalent, 1–3 years end-user/desktop support, strong Windows and Microsoft 365 skills (Teams, SharePoint, Intune, OneDrive), Active Directory, ITSM/ticketing experience, networking fundamentals, and excellent communication.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Windows, Active Directory, Freshservice, ServiceNow, Jira, Zendesk, VPN
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End User Support Specialist
Canton, Massachusetts, United States
$22-$33/hr HybridFull Time
Point32Health
Point32Health: Provides health insurance plans and medical well-being services.
0+ YOEHigh school diploma and 0–1 year related experience required; strong technical, analytical, problem-solving, interpersonal, communication, and customer service skills. CompTIA A+ and bachelor's degree preferred.
ServiceNow, CompTIA A+, ITSM
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IT Support Specialist
Boston, Massachusetts, United States
$62k-$81k/yr HybridFull Time
NEPC
NEPC: Provides investment consulting and outsourced chief investment officer services.
1+ YOE1-4 years desktop/end-user support in Microsoft-focused environments; strong Windows 11, Microsoft 365, Teams Rooms, endpoint management, AV, and ticketing skills; effective communicator and problem solver.
Windows 11, Microsoft 365, Adobe Acrobat, Microsoft Teams, Microsoft Teams Rooms, Microsoft SharePoint, Microsoft OneDrive, Intune, SCCM, Endpoint Central, Smart Deploy, Splashtop, Jira, Confluence, Zscaler, TCP/IP, DNS, DHCP, VPN
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Senior Technical Support Specialist
Milton, Massachusetts, United States
OnsiteFull Time
Curry College
Curry College: Private four-year college offering undergraduate and graduate degrees.
Provide advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies; serve as senior escalation for complex issues and assist with employee onboarding.
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Technical Support
Boston or Waltham or Boston or Boston
OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
1+ YOEHigh school diploma required; 1+ year desktop or end-user support preferred. Requires Windows, Lenovo hardware, Microsoft 365, printer and mobile device support, troubleshooting, communication, and customer service skills.
Windows, Lenovo, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Office, Zoom, ServiceNow, VPN, Apple macOS, Apple iOS, Microsoft Intune, SCCM, ITIL
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