7 end user support specialist jobs at 7 companies in Wayne, MI
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Technology Support Specialist
Belleville, Michigan, United States
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
0+ YOEProvide first-line hardware, software and network support via live chat and service requests; up to 6 months end-user support experience; baseline operational knowledge; documentation skills; flexible schedule including every other weekend.
live chat, incident/service request management, runbooks
University of Michigan: Public research university offering undergraduate and graduate education.
1+ YOEBachelor's degree or equivalent education, certification, and experience; 1+ year end-user technical support; Windows or Mac, mobile devices, productivity applications, troubleshooting, and customer service skills.
Windows, Mac, iOS, Android, Google Workspace, Microsoft 365
NorthStar Care Community: Providing compassionate hospice and palliative care services to patients.
Owner of end-user EHR education and training; supports EHR design, implementation, and maintenance; requires technical proficiency, instructional and communication skills.
Firebolt Group: Manufactures illuminated signage and digital retail display solutions.
Provide first-line IT support, log and resolve help desk tickets, deploy and repair end-user hardware, provision accounts, and maintain SaaS administration and documentation.
HubSpot, Monday.com, Microsoft 365 (Office, SharePoint), Google Workspace, Entra ID (Azure AD), Cin7 Core, Xero, ApprovalMax, Zoom, FreePBX, Adobe, Verkada
Energy Sciences: Provides energy efficiency consulting and management services to organizations.
Experience in IT support or systems, strong troubleshooting and organizational skills, comfortable with end users and devices, AI exposure a plus, ability to manage responsibilities independently within a part-time schedule.
Tropolis: Operates a national network of technology-enabled insurance brokerages.
3+ YOE3–5 years in insurance agency operations or AMS administration, hands-on Applied Epic experience, Monday.com proficiency, end-user training/support experience, strong written communication and organizational skills.
Applied Epic, TAM, HawkSoft, AMS360, Monday.com, CoverFlow, HubSpot
AlphaKOR: A full-service business technology provider of managed IT and software.
1+ YOEBilingual English/French IT support for remote and in-house workstation, printer, and end-user ticket resolution; VPN, networking and server troubleshooting; post-resolution follow-up; university degree or college diploma and ~1 year field experience preferred.
VPN, routers, firewalls, switches, wireless, Microsoft Server, SAN, Microsoft Exchange, Terminal Services, Microsoft Active Directory, virtualization, fault tolerance, disaster recovery, data backup, RMM