14 end user support technician jobs at 10 companies in Brooklyn, MD
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
FieldFull Time
designDATA: Alaska Native serving Interior Alaska shareholders through oilfield, government contracting, utilities, technology, tourism, and land businesses.
2+ YOEHigh school diploma or GED, 2 years of technical help desk experience, driver's license, insurance, reliable vehicle, and required A+, Microsoft Office Specialist, and desktop administration certification.
Microsoft Office 365, VMware, Microsoft Deployment Toolkit (MDT), ConnectWise, Microsoft Office, Kaseya, Windows, Active Directory, MCSA Server 2016, Network+, Security+, CCNA
designDATA: Alaska Native serving Interior Alaska shareholders through oilfield, government contracting, utilities, technology, tourism, and land businesses.
2+ YOEHigh school diploma or GED required (associate preferred); 2 years help-desk experience; valid driver\u0002s license, insurance and reliable vehicle; required certifications include A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator Associate; experience with ConnectWise, Kaseya, MDT, Meraki, Google Workspace, Zoom.
ConnectWise, Microsoft Office, Kaseya, Meraki, Microsoft Deployment Toolkit (MDT), Google Workspace, Zoom, AMX, Crestron, GPO, Active Directory, Windows
designDATA: Alaska Native serving Interior Alaska shareholders through oilfield, government contracting, utilities, technology, tourism, and land businesses.
2+ YOEHigh school diploma/GED, 2 years of technical help desk experience, driver's license, insurance, and reliable vehicle. Requires A+, Microsoft Office Specialist, and either ACMT or Microsoft 365 desktop administrator certification.
Office 365, VMware, Microsoft Deployment Toolkit (MDT), ConnectWise, Microsoft Office, Kaseya, Windows, Active Directory
Doyon Technology Group: Alaska Native serving Interior Alaska shareholders through oilfield, government contracting, utilities, technology, tourism, and land businesses.
2+ YOEHigh school diploma, 2+ years help-desk experience, valid driver’s license and reliable vehicle; required certifications A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator; experience with ticketing, remote access, MDT, Meraki, Google Workspace, and Windows.
ConnectWise, Microsoft Office, Kaseya, Microsoft Deployment Toolkit (MDT), Meraki, Google Workspace, Zoom, AMX, Crestron, Active Directory, GPO, Windows
LCG, Inc.: Private technology consulting firm providing IT, grants management, cybersecurity, and digital transformation services to U.S. federal agencies.
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yrOnsiteFull Time
KyndrylNYSE: KD: Provider of mission-critical enterprise technology services and infrastructure.
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
LCG, Inc.: Private technology consulting firm providing IT, grants management, cybersecurity, and digital transformation services to U.S. federal agencies.
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
CACINYSE: CACI: Provider of specialized IT and mission-critical government services.
6+ YOEBachelor's degree and 6 years of relevant experience or equivalent; ability to obtain DHS EOD and Top Secret clearance; Windows, Microsoft Office, ServiceNow, SCCM, Intune, Active Directory, and Microsoft Teams Rooms experience; ITIL v4 Foundation expected.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, Microsoft Intune, ServiceNow, Active Directory, Microsoft Teams
CACINYSE: CACI: Provider of specialized IT and mission-critical government services.
6+ YOEBachelor’s degree with 6 years of relevant experience or equivalent; advanced Active Directory administration, Windows 11 and Microsoft Office troubleshooting, ServiceNow, SCCM, Intune, Microsoft Teams Rooms, local travel, and ability to obtain DHS EOD and Top Secret clearance.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, InTune, ServiceNow, Active Directory, Microsoft Teams Room
Desktop Support Technician II (Virtual Service Tech)
Reston or United States
RemoteFull Time
Empower AI: Provides artificial intelligence and technology solutions for government agencies.
2+ YOEPublic Trust clearance required; ITILv4 foundation training/certification required or within 120 days; 2+ years experience (2-7 years stated); high school diploma; experience supporting end-user devices, ticketing (ServiceNow), Google Suite and Microsoft Office proficiency; ability to work remotely and on varied shifts.
Google Suite, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows, Slack, ServiceNow
ActioNet: Woman-owned IT solutions and managed services provider.
3+ YOE3+ years supporting Windows and macOS, Active Directory, and end-user devices; associate degree or equivalent experience; CompTIA A+/Network+ and HDI/ServiceNow certifications preferred; strong troubleshooting, customer service, and basic networking skills; Secret clearance required.
Windows, macOS, Active Directory, ServiceNow, Microsoft Office Suite, Microsoft Azure
New York City or San Francisco or Los Angeles or Irvine or McLean or Washington
$110k-$204k/yrOnsiteFull Time
Thomson ReutersTSX, NASDAQ: TRI: Global provider of trusted information, software, and news.
5+ YOERequires 5+ years supporting PC and Mac hardware, operating systems, software applications, end-user IT, and broadcast delivery solutions, plus broadcast engineering and strong communication skills.
Insight EnterprisesNASDAQ: NSIT: Global technology solutions integrator for cloud, data, and AI.
5+ YOE5+ years in corporate end-user support; strong troubleshooting with Windows and M365, Active Directory, networking, VPN, MFA, ticketing systems; valid driver’s license and personal vehicle required.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Windows 11, M365 Office Suite, Adobe, Local Active Directory, Azure Active Directory, AZ-900, AZ-104, ServiceNow, Bomgar, BeyondTrust, Microsoft Teams, Meraki, VPN, TCP/IP, SFTP, Windows VPN client
General Dynamics Information TechnologyNew York Stock Exchange: GD: Provider of enterprise IT services and defense solutions.
1+ YOEHS/GED and 1+ years related experience; Security+ CE (or 8570 cert) and PWS 9.1 required; Top Secret/SCI clearance with polygraph; US citizenship; help desk troubleshooting and end-user support skills.