13 end user support technician jobs at 6 companies in Towson, MD
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
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End User Support Technician Tier 3
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years help-desk experience, valid driver’s license and reliable vehicle; required certifications A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator; experience with ticketing, remote access, MDT, Meraki, Google Workspace, and Windows.
ConnectWise, Microsoft Office, Kaseya, Microsoft Deployment Toolkit (MDT), Meraki, Google Workspace, Zoom, AMX, Crestron, Active Directory, GPO, Windows
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOE2 years help-desk experience, HS diploma/GED (associate preferred), valid driver’s license and personal vehicle, experience with Office 365, VMware, MDT, ConnectWise, Kaseya; coaching and documentation skills.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, VMware, Windows, Microsoft Deployment Toolkit (MDT), Active Directory
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End User Support Technician Tier 3
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required (associate preferred); 2 years help-desk experience; valid driver\u0002s license, insurance and reliable vehicle; required certifications include A+, Microsoft Office Specialist, ACMT or Microsoft 365 Modern Desktop Administrator Associate; experience with ConnectWise, Kaseya, MDT, Meraki, Google Workspace, Zoom.
ConnectWise, Microsoft Office, Kaseya, Meraki, Microsoft Deployment Toolkit (MDT), Google Workspace, Zoom, AMX, Crestron, GPO, Active Directory, Windows
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required (associate preferred), 2 years help desk experience, valid driver\u0002s license and personal vehicle, A+, Microsoft Office Specialist or ACMT/Microsoft 365 Modern Desktop certs; experience with Office 365, VMWare, MDT, ConnectWise, Kaseya.
Office 365, VMWare, Microsoft Deployment Toolkit (MDT), ConnectWise, Microsoft Office, Kaseya, Windows
1w
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Desktop Support Technician, Senior
Rockville, Maryland, United States
$58k-$66k/yr OnsiteFull Time
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
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Desktop Support Technician, Associate
Bethesda, Maryland, United States
$28-$32/hr OnsiteFull Time
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
6d
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EUS NEO Technician
Washington, District of Columbia, United States
$60k-$122k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6 years of relevant experience or equivalent; advanced Active Directory skills; Windows, Microsoft Office, ServiceNow, SCCM, Intune, and Microsoft Teams Rooms experience; ability to obtain DHS EOD and Top Secret clearance.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, Intune, ServiceNow, Active Directory, Microsoft Teams Rooms, VoIP
6d
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EUS NEO Technician
Washington, District of Columbia, United States
$60k-$122k/yr OnsiteFull Time
6+ YOEBachelor’s degree plus 6 years of relevant experience or equivalent; Windows, Microsoft Office, browser, patch management, ServiceNow, Active Directory, Microsoft Teams Rooms, troubleshooting, and ITIL knowledge required.
Windows 11, Microsoft Office, Microsoft Edge, Mozilla Firefox, SCCM, InTune, ServiceNow, Active Directory, Microsoft Teams
1mo
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Desktop Technician
Rosslyn, Virginia, United States
$118k/yr OnsiteFull Time
3+ YOE3+ years supporting Windows and macOS, Active Directory, and end-user devices; associate degree or equivalent experience; CompTIA A+/Network+ and HDI/ServiceNow certifications preferred; strong troubleshooting, customer service, and basic networking skills; Secret clearance required.
Windows, macOS, Active Directory, ServiceNow, Microsoft Office Suite, Microsoft Azure
3w
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Help Desk Technician Tier III - TS/SCI with Polygraph
Washington, District of Columbia, United States
$31-$41/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
3+ YOEActive TS/SCI with Polygraph, DoD 8570 IAT II, HS/GED, 3+ years IT support experience, end-user hardware troubleshooting, remote support, ticketing systems experience, strong communication.
Remedy, SCSM, ServiceNow, PowerPoint, ITIL
2w
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Help Desk Technician II - TS/SCI W/ poly
Annapolis Junction, Maryland, United States
$22-$29/hr OnsiteFull Time
1+ YOEHS/GED and 1+ years related experience; Security+ CE (or 8570 cert) and PWS 9.1 required; Top Secret/SCI clearance with polygraph; US citizenship; help desk troubleshooting and end-user support skills.
Microsoft Office