19 entry level help desk jobs at 15 companies in San Jose, CA
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Help Desk Technician
Redwood City, California, United States
$40-$45/hrHybridFull Time
Authentic8: Secure cloud-based web isolation and anonymous browsing software.
2+ YOE2+ years supporting Windows/macOS endpoints, enterprise networks, cloud apps and helpdesk; IT certificate or associate degree preferred; strong communication and documentation skills; US citizenship required.
Jamf Pro, Microsoft Intune, Google Workspace, Microsoft 365, Jira Service Management, SAML, MFA
Santa Clara University: Private Jesuit university in Silicon Valley providing diverse education.
2+ YOE2+ MgmtBachelor's degree and minimum 2 years related public-facing experience, plus 2+ years supervisory experience. Experience with library systems, Springshare products, Canvas, Google Workspace, and Microsoft Office preferred; ability to develop training and manage student workers.
Springshare, LibGuides, LibAnswers, Canvas, Google Workspace, Microsoft Office, Integrated Library Systems, Automated Retrieval System (ARS)
Milestone Technologies: Global provider of IT managed services and digital solutions.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Jennifer Chiang, DDS: Private dental practice providing comprehensive functional and cosmetic dentistry.
Warm, personable front-desk professional who greets patients, guides visits, communicates clearly, is organized, coachable, and reliable; dental experience helpful but not required.
Aechelon Technology: Produces 3D simulator content and visual simulation systems.
2+ YOE2+ years help-desk or technical support experience; troubleshooting hardware/software; experience with ticketing, ERP/CRM, and documentation; strong customer service and written communication.
Jira, Confluence, Oracle NetSuite/Fusion, Microsoft Windows, Microsoft Office, ERP
SBT Global: Provides integrated IT consulting and global logistics management services.
Bilingual Korean and English helpdesk professional with experience troubleshooting hardware, software, and network issues; familiarity with help desk and remote desktop tools; relevant certifications preferred.
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience with hardware, familiarity with help desk ticketing and remote support tools, high school diploma/GED, experience with AR/VR a plus.
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's degree and 2 years relevant experience; strong judgment, organization, multitasking, written/verbal communication, discretion, A/V and basic help-desk troubleshooting, and ability to edit professional documents.
Microsoft Office Suite, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Photoshop, Cisco Jabber, Connexxus, BearBuy, iMedRis, MyExpense, Beaker, Aperio, CoPath, PubMed, MyAdvance
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's degree in computer science, information systems, or similar, or equivalent experience; 2+ years in desktop or help desk support; Windows, Macintosh, networking, troubleshooting, training, and customer service skills.
Microsoft Windows, Macintosh OS X, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, VPN, Active Directory, EPIC, Pyxis, MyAccess, Android, iOS, Microsoft Active Directory Users and Computers (ADUC), Microsoft System Configuration Manager, Tivoli Endpoint Manager, Big Fix, Siemens, Cisco
RicohTokyo Stock Exchange: 7752: Provides digital workplace services, imaging equipment, and IT solutions.
Provide onsite device support, monitor supplies and inventory, perform basic maintenance, escalate issues, and deliver customer training; high school diploma and technical/help desk experience required.
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's in CS/Information Systems or equivalent experience,2+ years desktop/help-desk support experience with Windows and Macintosh, AD and MS Office proficiency, on-call availability for 24x7 clinical environment.
EPIC, Pyxis, MyAccess, MS Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Active Directory (ADUC), MS System Configuration Manager, Tivoli Endpoint Manager (Big Fix), Siemens, Cisco
San Francisco or Pleasant Hill or San Jose or Palo Alto
$70k-$80k/yrFieldFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
1+ YOE1–2 years IT help desk/support experience; strong Apple products and macOS knowledge; network experience; ability to lift 50 lbs; clear communication, organization, and mentoring ability; flexible travel schedule.
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
1+ YOEHigh school diploma or equivalent, 1+ years help desk/technical support experience, proficiency with Windows/macOS, Microsoft 365, Active Directory, Exchange, VPNs, remote tools, ticketing systems; strong troubleshooting and communication skills.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, ManageEngine, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF
Rivet Industries: Building integrated task systems for frontline industrial and defense operators.
1+ YOE1+ years help desk or desktop support experience; hands-on Windows 10/11 and macOS; networking (TCP/IP, DNS, DHCP, Wi‑Fi); Microsoft 365 and Active Directory/Azure AD experience; CompTIA A+/Network+ preferred; U.S. Person and clearance-eligible.
Windows 10, Windows 11, macOS, TCP/IP, DNS, DHCP, Wi‑Fi, Microsoft 365, Active Directory, Azure AD