18 entry level helpdesk jobs at 15 companies in Annapolis, MD
1mo
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Helpdesk Technician
Merrifield or Fairfax
HybridFull Time
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
ServiceNow
1w
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[Temporary] IT Helpdesk (Korean Bilingual)
Rockville, Maryland, United States
$5k/mo OnsiteContract
1+ YOEAssociate degree or equivalent,1–3 years helpdesk/desktop support,Windows and hardware troubleshooting,Active Directory,MDM,IT ticketing,bi-lingual Korean and English,customer service skills.
Windows, Active Directory, MDM, ServiceNow, Jira Service Desk
1mo
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Facilities Helpdesk Clerk
Baltimore, Maryland, United States
$17/hr OnsitePart Time, Contract
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
1mo
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Helpdesk Technician - NLRB
Washington or Fairfax
$40k/yr OnsiteFull Time
1+ YOE1+ year service desk experience; skilled in hardware/software troubleshooting, mobile devices, audiovisual and video-teleconference systems; ServiceNow experience; ITIL/CompTIA A+/HDI certifications a plus.
ServiceNow
3w
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IT Helpdesk Specialist- DC
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEDesktop/help desk experience, familiarity with Windows and Microsoft Office, A+ preferred, Associates degree or 2 years' experience, strong communication and prioritization skills.
Microsoft Office, Outlook, Trapeze, Windows 2000 Server, Windows 2003 Server
2mo
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Helpdesk Technician - Tier 1
Falls Church, Virginia, United States
OnsiteFull Time
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Remedy, Active Directory, CAC policies
2d
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IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
1d
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Desktop Support Technician
Washington, District of Columbia, United States
$73k-$80k/yr OnsiteFull Time
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
1w
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Personnel Security Assistant
Springfield or Washington
OnsiteFull Time
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
1w
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Watch Stander / Junior Network Administrator (Secret Clearance Required) Shift Work On-Site
Alexandria, Virginia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1–2 years helpdesk/network support experience, IT certifications (A+, CCNA, Network+ preferred), degree in computer science preferred, DoD interim SECRET clearance required, reside within 50 miles of Washington DC.
SolarWinds, Citrix, SNMPc, TAVEE
1w
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Watch Stander / Junior Network Administrator (Secret Clearance Required) Shift Work On-Site
Alexandria, Virginia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOEDoD interim SECRET clearance required. 1–2 years helpdesk or network support experience, degree preferred, two IT certifications preferred (A+, CCNA, Network+), must reside within 50 miles of Washington DC.
SolarWinds, SNMPc, Citrix, NAS
6d
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IT Specialist II
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
3w
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Studio Coordinator- CityCenter DC
Washington, District of Columbia, United States
$25/hr OnsitePart Time
Customer-service experience, ability to teach branded classes (if certified), familiarity with POS and HRIS, Microsoft Office proficiency, ability to lift 25 lbs, flexible availability including mornings/evenings/weekends/holidays.
Point of Sales System (POS), HRIS, intranet, Help Desk, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
6d
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IT Help Desk Technician
North Carolina or Washington or Florida or Missouri or Boston or New Jersey or Illinois or New York or South Carolina or Texas or Ohio or Maryland or Colorado or California
$52k-$55k/yr HybridFull Time
1+ YOEHigh school diploma,1–2 years help desk or system admin experience, Microsoft 365 administration, MS-900 in progress or completed, familiarity with help desk/ticketing systems, cloud apps, hardware troubleshooting, strong communication.
Microsoft 365, Teams, Wix, Figma, Help Desk Systems, IT Ticketing System
1w
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Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
23h
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
1mo
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HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
Washington, District of Columbia, United States
$108k-$127k/yr OnsiteFull Time
2+ YOEActive Top Secret/SCI clearance, US citizenship, 2+ years related experience (5+ desired), CompTIA Security+ (DoD 8570) within 6 months, macOS SME, strong QA and leadership skills.
macOS, VPN, Help Desk Systems