24 entry level helpdesk jobs at 16 companies in Carrollton, TX
1mo
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Helpdesk Specialist
DeSoto, Texas, United States
$60k-$65k/yr HybridFull Time
1+ YOEBachelor's required; 1–3 years customer-facing IT support; strong written and verbal communication; Windows 10/11 and basic Mac troubleshooting; ticketing systems, VoIP, Microsoft 365; network basics (DHCP, DNS); 70+ wpm typing.
Windows 10, Windows 11, Mac OS X, DHCP, DNS, Microsoft 365, VoIP, ticketing systems
1mo
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Remote Helpdesk Support Technician (Active Directory)
Dallas, Texas, United States
$50k-$55k/yr RemoteFull Time
2+ YOE2+ years helpdesk/desktop support, IT certifications or technical education, Windows Active Directory experience, ticketing system proficiency, printer/scanner/wireless/network troubleshooting, knowledge of Windows Server and Microsoft Exchange.
Active Directory, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Exchange Server 2007, Microsoft Exchange Server 2010, Microsoft Exchange Server 2013
4d
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IT Helpdesk Associate - REMOTE
Fort Worth, Texas, United States
$34k-$56k/yr RemoteFull Time
1+ YOERequires high school diploma, 1+ year call center customer service and technical troubleshooting experience, English proficiency, communication skills, typing ability, and capability to work flexible shifts.
Epic, Cerner, McKesson, Meditech, Two-Factor Authentication
1mo
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IT Helpdesk Support
Dallas, Texas, United States
OnsiteFull Time
1+ YOE1+ year help desk experience preferred; experience with ticketing systems; working knowledge of Microsoft Word and Excel; strong communication and phone skills.
Microsoft Word, Microsoft Excel, MS Teams
2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridAll Commitments Available
IT helpdesk experience, triage calls, strong customer service, detail-oriented, able to follow procedures.
Monitoring tools, Remote support tools, Ticketing system
4w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver’s license, strong customer-service/helpdesk skills, proficiency with Microsoft products, strong communication, decision-making, and documentation abilities.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
3w
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LAN Support Technician II
Plano, Texas, United States
$55k-$61k/yr OnsiteFull Time
2+ YOEProvide desktop and helpdesk support, configure user accounts and Exchange, troubleshoot OS/network/application issues, maintain inventory and documentation; 2+ years relevant experience preferred.
Windows 11, Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2025, M365, Word, Excel, Outlook, PowerPoint, Active Directory, Microsoft Exchange, Microsoft SQL, VPN
23h
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Senior IT Technician (Onsite - Dallas)
Dallas, Texas, United States
$23-$28/hr OnsiteFull Time
2+ YOETwo years of helpdesk experience, Windows and Mac OS troubleshooting, application support, PC deployment, networking, cybersecurity, Active Directory, driver's license, insurance, and vehicle required.
Windows, Mac OS, SAGE ERP, QuickBooks, Office 365, Microsoft Office, Adobe, Active Directory
23h
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IT Technician II Onsite (Dallas, TX)
Dallas, Texas, United States
$23-$28/hr OnsiteFull Time
2+ YOETwo years of helpdesk experience; Windows and Mac troubleshooting; application troubleshooting, PC deployments, user profile management, basic networking and firewall knowledge; driver's license and vehicle required.
Windows, Mac OS, SAGE ERP, QuickBooks, Microsoft Office 365, Microsoft Office, Adobe, Active Directory
4w
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IT Support Specialist
Arlington, Texas, United States
OnsiteFull Time
1+ YOE1+ year helpdesk/IT support experience, local to Arlington area preferred, ability to support end users, systems, networking, and onboarding; scripting experience and familiarity with listed platforms preferred.
Microsoft 365, Entra ID, Intune, Okta, Twingate, Jira, Confluence, Bitbucket, Freshservice, PowerShell, Bash, Proxmox, VMware, NAS, UniFi
4d
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Bilingual (French and English) Support Analyst (Sales Module)
Arlington or Canada or United States or North America
OnsiteFull Time
High school diploma, valid driver's license, French and English fluency, strong computer skills with Microsoft products, customer service or helpdesk experience preferred, and strong analytical and organizational skills.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Apogees
2mo
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Help Desk Specialist II
Garland, Texas, United States
OnsiteFull Time
2+ YOE2+ years IT helpdesk/desktop support experience; advanced troubleshooting for Windows/macOS; Microsoft 365, Active Directory, Intune experience; networking and security fundamentals; strong communication and root-cause focus.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, MDM
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
4w
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Service Support Analyst
Arlington, Texas, United States
$45k-$54k/yr OnsiteFull Time
High school diploma, valid driver’s license, customer service/helpdesk experience preferred, strong communication, decision-making, and Microsoft Windows/Office proficiency; ability to travel up to one week per month.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams
1mo
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IT Support Specialist
Coppell or Tel Aviv
OnsiteFull Time
2+ YOE2+ years IT support/helpdesk experience, knowledge of identity and device management (Okta, Microsoft Active Directory), macOS and Microsoft Windows support, basic networking (DNS, DHCP, TCP/IP), VPN experience, strong communication and troubleshooting skills.
Okta, Microsoft Active Directory, macOS, Microsoft Windows, VPN, DNS, DHCP, TCP/IP
2mo
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District Technician 226 Days
McKinney, Texas, United States
FieldFull Time
Provide on-site technical support across district campuses; install, maintain, and troubleshoot Windows/Mac/iOS hardware and software, A/V systems, printers, networks, and use Help Desk ticketing.
Windows, Mac OS X, iOS, Help Desk Ticketing system
3w
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Engineer - Cloud & Infra Management
Frisco, Texas, United States
$55k-$60k/yr OnsiteFull Time
1+ YOERequires 1–3 years of help desk or technical support experience, ITIL Foundation certification, Windows configuration knowledge, troubleshooting skills, and Spanish service desk support capability.
Jira Service Desk, ServiceDesk, Windows Server, Windows 10, Windows 7, macOS, Microsoft Office, Microsoft 365, Internet Explorer, Safari, Microsoft Outlook, ServiceNow, BMC, Active Directory, VPN, ITSM
2w
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Studio Coordinator-WestBend
West Bend or Dallas
$21/hr OnsitePart Time
Support studio operations, uphold health and safety standards, assist front desk and POS tasks, teach a minimum of 6 classes/week if certified, strong customer service and communication skills.
Point of Sales System (POS), Online Reservation System, Subbing Application, HRIS, Help Desk, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1mo
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Robson Ranch Service - Service Lead - Full time
Denton, Texas, United States
$19/hr OnsiteFull Time
HEB: A regional grocery retailer operating customer-facing stores and providing retail services.
1+ YOE1+ year retail/customer service experience, cashier experience, strong communication, coaching and conflict-resolution skills, high school diploma or equivalent, able to lift 40–60 lbs, completion of required company training.
POS, eComm, Help Desk
2w
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IT Field Service Tech (82185)
Dallas, Texas, United States
FieldFull Time
2+ YOE2+ years IT field/desktop support; Windows 11 and Microsoft 365 administration; Active Directory, Entra ID, Intune; networking (TCP/IP,DNS,DHCP,VLANs,VPNs); valid driver\u0002s license and ability to participate in on-call rotation.
Windows 11, Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, VMware, Linux, TCP/IP, DNS, DHCP, VLANs, VPNs, Fortinet, Ubiquiti UniFi, Cisco, Meraki, ServiceDesk, PowerShell, Hyper-V
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