21 entry level helpdesk jobs at 17 companies in Manassas, VA
1mo
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Diary/Helpdesk Specialist
Quantico, Virginia, United States
OnsiteFull Time
Linchpin Solutions: Provides technical services and logistics for tactical defense communications.
Manage official personnel education records, enter diplomas/certificates, generate reports, provide tier I/II helpdesk support for e-learning and courseware; Associate's degree and DoD IAT Level II (e.g., CompTIA Security+ CE) and HDI CSR required/preferred; 1-2 years helpdesk experience preferred.
Microsoft Office, enterprise manpower web services
1mo
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Helpdesk Technician
Merrifield or Fairfax
HybridFull Time
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
ServiceNow
1w
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Helpdesk Support Specialist
Washington, District of Columbia, United States
$50k-$70k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk experience, CompTIA or equivalent certification, ticketing and remote support experience, Active Directory, LAN/WAN troubleshooting, customer service skills, U.S. citizenship, and background screening eligibility.
AWS, ServiceNow, UiPath, Agile, ticketing systems, remote support tools, VTC, VOIP, Active Directory, LAN/WAN
1w
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Helpdesk Technician
Fairfax, Virginia, United States
$50k-$60k/yr OnsiteFull Time
2+ YOERequires 2–3 years in an MSP environment, troubleshooting and diagnostic skills, client communication, Microsoft platform experience, Active Directory, DNS, Microsoft 365 administration, and networking knowledge.
Microsoft, Microsoft 365, Office 365, Active Directory, DNS, Mac OS, AutoCAD, Revit, VPN, Terminal Services, Citrix, WAN, LAN
2mo
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Helpdesk Technician - Tier 1
Falls Church, Virginia, United States
OnsiteFull Time
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Remedy, Active Directory, CAC policies
23h
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Helpdesk / Access Manager - Mid - #874
Fort Belvoir, Virginia, United States
OnsiteFull Time
2+ YOERequires 2 years of M3 and access-management experience, complex security-classification knowledge, and DoD or IC messaging experience. Requires TS/SCI clearance; education and intelligence-experience pathways apply.
M3, PKI, JPAS, Scattered Castles, JEMS, NCTC
3d
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Helpdesk
Manassas or Sterling
$69k-$116k/yr OnsiteFull Time
1+ YOERequires an associate degree in IT or 1+ year related experience, technical support and networking skills, CompTIA Security+ within six months, active Top Secret clearance, and strong communication.
Microsoft Windows, Active Directory, GPO, AI chatbots, VDI
1mo
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Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
1w
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IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
2d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
2d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
2d
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Systems Support Specialist
Dulles, Virginia, United States
$71k-$85k/yr HybridFull Time
2+ YOERequires 2+ years of helpdesk experience, technical troubleshooting, communication, Windows and Mac OS knowledge, networking, security, and a bachelor's degree or equivalent experience.
Microsoft Windows, Mac OS, VOIP, Microsoft Office 365, Active Directory, AWS, Okta, MDM, RMM
6d
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Junior Engineer
Annapolis Junction, Maryland, United States
$48-$58/hr OnsiteFull Time
1+ YOERequires 1+ year IT or helpdesk experience, systems requirements documentation, troubleshooting, stakeholder collaboration, shift availability, HS diploma/GED, and TS/SCI clearance with polygraph.
Confluence, AWS, Python
1w
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Desktop Support Technician
Washington, District of Columbia, United States
$73k-$80k/yr OnsiteFull Time
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
2w
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Personnel Security Assistant
Springfield or Washington
OnsiteFull Time
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
2w
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Watch Stander / Junior Network Administrator (Secret Clearance Required) Shift Work On-Site
Alexandria, Virginia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOEDoD interim SECRET clearance required. 1–2 years helpdesk or network support experience, degree preferred, two IT certifications preferred (A+, CCNA, Network+), must reside within 50 miles of Washington DC.
SolarWinds, SNMPc, Citrix, NAS
1w
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IT Specialist II
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
5d
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Technical Support Specialist
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yr OnsiteFull Time
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks