1mo
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Helpdesk Intern
Houston, Texas, United States
OnsiteMultiple Commitments Available
Provide first-line IT support, triage tickets, assist with desktop/laptop/peripheral setup and troubleshooting, support account administration, and document fixes. Familiarity with Windows/macOS, Active Directory, cloud productivity suites, basic scripting (PowerShell/shell), and helpdesk ticketing tools required; CompTIA A+ preferred.
Windows, macOS, Active Directory, Microsoft 365, Google Workspace, PowerShell, shell, Jira, Zendesk, Zoho
3d
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Helpdesk Technician
Houston, Texas, United States
OnsiteFull Time
1+ YOEProvide frontline IT support, troubleshoot hardware/software/network issues, manage tickets, configure devices, and support Microsoft 365 and Entra ID user management.
Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Windows 10, Windows 11, Microsoft Entra ID, Atera, ConnectWise, ServiceNow, Microsoft Intune, Microsoft Defender, Trimble Suite, Autodesk, Apple iOS
2mo
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IT Helpdesk Technician
Sugar Land, Texas, United States
OnsiteFull Time
Provide first-level IT support in-office for 2,000+ locations; strong communication; troubleshoot PCs, mobile devices, networking; document in ticketing; fast-paced environment.
Computers and operating systems, Mobile devices, Printers, Networking, Wi-Fi, Routers and switches, Payment terminals, Security camera systems, IP-based safe locks, Smart thermostats
3w
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Helpdesk Technician I
Houston, Texas, United States
OnsiteFull Time
0+ YOEHigh school diploma or equivalent; 0–1 year technical support experience; basic knowledge of Windows OS and Microsoft Office; CompTIA A+ or ITIL preferred.
Windows OS, Microsoft Office, MFA, VPN
1mo
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
2w
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IT Support Services
Houston, Texas, United States
OnsiteFull Time
Provide desktop and helpdesk support, SharePoint administration, account management, and basic system administration; strong communication and customer-service skills required.
SharePoint, SharePoint Online, Power Apps, Power Automate, Power BI, JIRA, HTML, CSS, JavaScript, SharePoint Designer, Microsoft Office
2w
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Service Desk Support Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years Tier 2 helpdesk or junior systems administration experience; support Windows endpoints, Microsoft 365, hybrid identity, Active Directory; networking fundamentals and strong customer communication.
Microsoft 365, Outlook, Exchange Online, Microsoft Teams, OneDrive, SharePoint Online, Active Directory, Azure, Microsoft Entra ID, Azure AD Connect, Windows Server, Hyper-V, Intune, PowerShell
1mo
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L1 Support Engineer
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
1+ YOE1–3 years technical support/helpdesk experience; troubleshooting with logs and dev tools; ticketing system experience; clear customer communication; rotating 24x7 shift availability; quick learner.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, AWS
2w
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IT Support Technician
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/desktop support experience, familiarity with Active Directory, Windows/macOS, Microsoft Office, basic networking, strong communication and customer-service skills, Associate's degree or equivalent.
Active Directory, Windows, macOS, Microsoft Office, VPN
2w
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Connected Home Expert - Houston, TX
Houston, Texas, United States
OnsiteFull Time
Asurion: Provides insurance and repair services for consumer electronics.
2+ YOEHigh school/GED, 2+ years call center technical support experience, proficiency with KMS/helpdesk tools, ability to pass a technical aptitude assessment, strong communication and customer rapport skills.
KMS, helpdesk reporting tools
3w
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IT Support Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/desktop support experience; troubleshooting macOS and Windows; identity fundamentals (SSO/MFA); Google Workspace and MDM/RMM administration; strong written communication and customer-service mindset.
Okta, Google Workspace, NinjaOne, Microsoft Intune, Apple Business Manager, Autopilot, CrowdStrike Falcon, FileVault, BitLocker, Tailscale, Google Cloud, AWS, PowerShell, bash, Python, Ubuntu
1mo
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IT Systems Analyst
Austin or San Antonio or Houston
OnsiteFull Time
1+ YOE1+ years technical support/helpdesk experience; hardware deployment, imaging, and troubleshooting; valid driver\u0019s license and willingness to travel between Austin, San Antonio, and Houston; certifications like CompTIA A+, Network+ or Google IT Support preferred.
Microsoft Active Directory, Microsoft 365, Microsoft Teams, Cisco Meraki, Microsoft Intune, Multi-Factor Authentication (MFA), iPhone
6d
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IT Field Services Tech (82183)
Houston, Texas, United States
FieldFull Time
2+ YOE2+ years IT field or desktop support; Windows 11 and Microsoft 365 administration; AD/Entra ID and Intune experience; networking (TCP/IP,DNS,DHCP,VLANs,VPNs); valid driver's license and ability to participate in on-call rotation.
Windows 11, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, VMware, Linux, TCP/IP, DNS, DHCP, VLANs, VPNs, Fortinet, Ubiquiti UniFi, Cisco, Meraki, PowerShell, Hyper-V, ServiceDesk