Executive Director, Contact Center & Access Transformation
Miami, Florida, United States
HybridFull Time
University of Miami: Provides higher education, academic research, and healthcare services.
10+ YOEBachelor's degree required, minimum 10 years relevant experience; experience leading contact center operations, enterprise platforms (Epic, NICE/InContact), digital transformation, vendor management, and team leadership.
Nicklaus Children's Health System: Provides specialized healthcare services for children and adolescents.
7+ YOEBachelor's in business or healthcare administration,7+ years revenue cycle experience,knowledge of billing,coding,reimbursement,denial management;leadership,contract negotiation,and vendor management skills.
Director Clinical Capacity, Clinical Enterprise Administration, FT, 8A-4:30P
Coral Gables, Florida, United States
OnsiteFull Time
Baptist Health South Florida: Provides comprehensive medical, diagnostic, and hospital healthcare services.
10+ YOEMaster's (MHA/MBA/Clinical Informatics) required, 10+ years in healthcare operations or clinical informatics, experience managing large-scale Epic implementations, proficiency with Epic Cadence/Prelude/Decision Support; Lean Six Sigma Green Belt preferred.
Los Angeles or San Diego or San Francisco or Washington or Miami or Orlando or Tampa or Atlanta or Chicago or Montvale or Short Hills or New York City or Portland or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
FieldFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOERequires 8+ years Salesforce development, a bachelor's degree, Platform Developer I and Agentforce Specialist credentials, Apex/LWC/Flows expertise, healthcare integration knowledge, and U.S. work authorization without sponsorship.
Salesforce, Salesforce Health Cloud, Apex, SOQL, SOSL, Lightning Web Components (LWC), Aura Components, Salesforce Flows, Agentforce, Agentforce Builder, Prompt Builder, Salesforce Data Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, REST, SOAP, Bulk API, Streaming API, Git, Copado, Gearset, Jenkins, Microsoft Azure DevOps, Epic, Genesys, MuleSoft, HL7, FHIR, Salesforce Shield, Event Monitoring, Data Masking, OmniStudio, OmniScripts, Integration Procedures, DataRaptors, CI/CD
Community Health of South Florida: Provides comprehensive primary and behavioral healthcare services in South Florida.
7+ YOE3+ MgmtBachelor's required; Master's preferred. Minimum 7 years healthcare/public health program experience and 3+ years management. Florida clinical license preferred. Strong leadership, compliance, data analysis, and communication skills; bilingual preferred.