21 front office agent jobs at 13 companies in Massachusetts
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Front Office Agent- Seasonal
Boston, Massachusetts, United States
$25/hrOnsiteFull Time, Seasonal
Hyatt RegencyNYSE: H: Global full-service hotel and resort brand serving business and leisure travelers under Hyatt Hotels.
1+ YOEHigh school diploma or equivalent, at least 1 year of hotel front desk or customer service experience, communication skills, computer and hotel management software proficiency, and flexible availability.
Hyatt RegencyNYSE: H: Global full-service hotel and resort brand serving business and leisure travelers under Hyatt Hotels.
1+ YOEHigh school diploma or equivalent, at least one year of hotel front desk or customer service experience, strong communication skills, computer and hotel management software proficiency, and flexible availability.
Peregrine Hospitality Group: Full-service hospitality management and development.
Requires guest service, cashiering, payment processing, complaint resolution, multitasking, communication, hotel knowledge, and ability to lift 40 pounds and stand for extended periods.
Beauport Hotel Gloucester: Waterfront boutique hotel offering rooms, dining, and event spaces to travelers and wedding groups in Gloucester, Massachusetts.
2+ YOERequires 2+ years of customer service experience, strong English communication, attention to detail, teamwork, flexible night/weekend/holiday availability, and preferred hotel, Microsoft Office, and property management system experience.
Salt Hotels: Independent boutique hotel operator serving leisure travelers through design-focused hotels, restaurants, and hospitality services.
Hotel experience required; previous front office or guest service experience preferred, with strong communication, organization, attention to detail, software proficiency, and flexible shift availability.
New Castle Hotels & Resorts: Hospitality management operating hotels, resorts, and dining venues.
Good verbal and written English, ability to handle cash and credit transactions, proficiency with front office software, able to lift up to 50 lbs occasionally and stand for long periods.
New Castle Hotels & Resorts: Hospitality management operating hotels, resorts, and dining venues.
Requires strong verbal and written English, cash or credit transaction handling, front office software proficiency, standing for long hours, and ability to lift up to 50 pounds when assisting with luggage.
The Darling Group: Family-owned hospitality, entertainment, and real-estate group developing and managing hotels, restaurants, attractions, and commercial properties.
Weekend and holiday availability, strong communication and customer service skills, computer and basic office software proficiency, cash-handling accuracy, professionalism, and ability to remain calm in a fast-paced environment.
StepStone Hospitality: Manages hotels and restaurants for property owners.
Register and assign rooms, handle keys/mail/reservations/messages, compute bills and post charges, use GPX and office software, perform night audit duties, lift up to 20 lbs, stand long periods, and work weekends and holidays.
Raffles Hotels & Resorts: Accor-owned luxury hotel and resort brand serving travelers and residents through ultra-luxury hospitality destinations worldwide.
1+ YOE1+ years luxury hotel experience preferred, high school diploma or equivalent, proficiency with OPERA and Microsoft Office, ability to handle guest inquiries and transactions, strong communication and customer service skills.
InterContinental Hotels & Resorts: Luxury international hotel brand serving business and leisure travelers through culturally distinctive hotels and resorts.
1+ YOEAssociate degree and 1 year front desk/reservations experience (or equivalent), fluent English, strong communication, computer skills, Microsoft Office proficiency; Opera PMS preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Opera PMS, Passkey, Expedia, Booking.com, Hotwire
Benchmark: Private hotel and resort management division serving independent properties, owners, and travelers within Pyramid Global Hospitality.
1+ YOERequires 1–2 years of hotel, guest services, or customer-facing experience, high school diploma or equivalent, cash-handling knowledge, strong communication, PMS and front-office technology proficiency, and schedule flexibility.
InterContinental Hotels & Resorts: Luxury international hotel brand serving business and leisure travelers through culturally distinctive hotels and resorts.
1+ YOEAssociate degree and one year of front desk, reservations coordination, or relevant experience, or equivalent education and experience. Fluent English, computer skills, Microsoft Office, communication, reading, writing, and basic math skills required.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft Word, Opera PMS, Passkey Group Reservation Tool, Expedia, Booking.com, Hotwire