Principal Associate, Process Manager - Client Engagement & Issue Resolution
Houston or McLean or Richmond or Chicago
$99k-$113k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
3+ YOEHigh school diploma/GED; 3+ years in project/process management or engineering with data analysis; 3+ years in complaint resolution/remediation; 2+ years payments experience; experience with ServiceNow/GRC, AI automation, data analysis, stakeholder management, and process documentation.