11 help desk technician jobs at 9 companies in Benicia, CA
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Help Desk Technician I
Emeryville, California, United States
$24-$31/hrOnsiteFull Time
E2 Consulting Engineers: Private engineering and technical consulting firm serving electric, gas, water, and infrastructure operators across North America.
3+ YOERequires 3–5 years of help desk experience in Microsoft 365 environments, ticket resolution, endpoint support, troubleshooting, documentation, prioritization, and strong customer-focused communication.
Microsoft 365, Microsoft Teams, OneDrive for Business, Microsoft Office, Microsoft SharePoint Online, Microsoft Exchange Online, Microsoft Entra ID, Microsoft Intune, Microsoft Autopilot, Windows, Microsoft Excel
Pet Food Express: California-based independent pet-supplies retailer serving pet parents with food, products, wellness services, and self-service washes.
0.5+ YOEEntry-level IT support role requiring Windows, Microsoft 365, mobile-device, hardware, networking, account administration, customer service, documentation, travel, and a valid California driver's license.
Windows 10/11, Microsoft 365, Android, iOS, macOS, Active Directory, Microsoft Entra ID, Microsoft 365 Admin Center, Warehouse Management System (WMS), VoIP, Wi-Fi, VPN, Ethernet, IP, DHCP, DNS, SD-WAN, CompTIA A+, CompTIA Network+, CompTIA Security+, MD-102: Endpoint Administrator, MS-900: Microsoft 365 Fundamentals
Sharp Solutions: Sharp Solutions is a privately held, veteran-owned IT consulting firm delivering technology services to federal government agencies.
1+ YOERequires 1–2 years of related experience, Windows and macOS support, Active Directory administration, Microsoft Office proficiency, strong troubleshooting, documentation, collaboration, and communication skills.
Windows, Mac, iOS, macOS, Microsoft Office Suite, Active Directory, BIOS
Milestone Technologies: Private IT services and digital transformation firm delivering managed services, consulting, cloud, and applications for enterprise clients.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Inertia: Private fusion-energy developing laser-driven power plants and mass-produced fuel targets for grid-scale electricity.
5+ YOE5+ years of professional desktop, help desk, or end-user IT support; Windows and macOS expertise; networking, cloud, cybersecurity, IAM, endpoint management, SaaS, and IT service management knowledge; strong troubleshooting and communication skills.
Freshservice, Microsoft Intune, Jamf, Okta, Microsoft 365, Apple Business Manager, Google Workspace, Windows, macOS
DMD Systems Recovery: IT asset disposition provider helping enterprise and public-sector organizations securely erase, recover, reuse, and recycle retired technology.
Experience in business applications, help desk, enterprise systems, or technical support preferred; strong communication, organization, documentation, troubleshooting, testing, and user-support skills required.
Microsoft Dynamics, Power Platform, Azure DevOps, Ziperase, PrologMobile, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
DMD Systems Recovery: IT asset disposition provider helping enterprise and public-sector organizations securely erase, recover, reuse, and recycle retired technology.
Experience in business applications, help desk, enterprise systems, or technical support preferred; strong organization, communication, customer service, documentation, testing, and issue-tracking skills required.
Microsoft Dynamics, Power Platform, Azure DevOps, Ziperase, PrologMobile, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
University of California, San Francisco: Public research university dedicated to health sciences and patient care.
2+ YOEBachelor's in CS/Information Systems or equivalent experience,2+ years desktop/help-desk support experience with Windows and Macintosh, AD and MS Office proficiency, on-call availability for 24x7 clinical environment.
EPIC, Pyxis, MyAccess, MS Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Active Directory (ADUC), MS System Configuration Manager, Tivoli Endpoint Manager (Big Fix), Siemens, Cisco
Insight EnterprisesNASDAQ: NSIT: Global technology solutions integrator for cloud, data, and AI.
3+ YOERequires 3+ years of desktop support or help desk experience, Windows 10/11 and Microsoft 365 knowledge, Active Directory and Azure AD experience, ticketing and networking familiarity, and strong troubleshooting skills.
Windows 10, Windows 11, Microsoft 365, Active Directory, Azure AD
University of California, San Francisco: Public research university dedicated to health sciences and patient care.
2+ YOEBachelor's degree in a relevant field or one additional year of experience, 2+ years in desktop or help desk support, Windows and Macintosh expertise, troubleshooting skills, customer service, and IT project and training experience.
Microsoft Windows, Macintosh OS X, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, VPN, Active Directory, EPIC, Pyxis, MyAccess, Siemens, Cisco, Microsoft ADUC (Active Directory Users and Computers), Microsoft System Configuration Manager, Tivoli Endpoint Manager (BigFix), Android, iOS