9 help desk technician jobs at 6 companies in Berkeley, CA
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Help Desk Technician
Redwood City, California, United States
$40-$45/hrHybridFull Time
Authentic8: Secure cloud-based web isolation and anonymous browsing software.
2+ YOE2+ years supporting Windows/macOS endpoints, enterprise networks, cloud apps and helpdesk; IT certificate or associate degree preferred; strong communication and documentation skills; US citizenship required.
Jamf Pro, Microsoft Intune, Google Workspace, Microsoft 365, Jira Service Management, SAML, MFA
Milestone Technologies: Global provider of IT managed services and digital solutions.
2+ YOE2+ years help desk experience with walk-up service; strong Mac and PC support, network troubleshooting, collaboration tools (Slack, Teams, Google Workspace), ticketing/process knowledge, customer service and coaching skills.
ServiceNow, Mac OS, Slack, Microsoft Teams, Google Workspace
Milestone Technologies: Global provider of IT managed services and digital solutions.
3+ YOE3+ years help desk experience supporting PC and Mac, strong communication, command-line macOS skills, experience with collaboration and admin tools, AD and mobile device support.
Mac OS, Slack, Teams, Google Workspace, Microsoft Exchange, Google Admin, Windows, ServiceNow, Zendesk, Jira, Okta, iOS, Android, Zoom, WebEx, Active Directory
Milestone Technologies: Global provider of IT managed services and digital solutions.
3+ YOEHS diploma, 3+ years help desk experience with walk-up service; strong Mac OS command-line and application troubleshooting; experience with collaboration tools, Exchange/Google Admin, AD, mobile device support, and ticketing platforms.
Mac OS, Windows, Slack, Microsoft Teams, Google Workspace, Microsoft Exchange, Google Admin, ServiceNow, Zendesk, Jira, Okta, Zoom, WebEx, Active Directory, iOS, Android
*Future Opportunities - Service Desk Technician L2
San Francisco, California, United States
OnsiteFull Time
Milestone Technologies: Global provider of IT managed services and digital solutions.
3+ YOEHS diploma/GED, 3+ years help desk experience with walk-up service (Mac-focused), strong interpersonal skills, MacOS and mobile device support, collaboration and admin tools experience (Slack, Microsoft Teams, Google Workspace, Microsoft Exchange/Google Admin), familiarity with ticketing platforms.
MacOS, Windows, Slack, Microsoft Teams, Google Workspace, Microsoft Exchange, Google Admin, ServiceNow, Zendesk, Jira, Okta, Zoom, WebEx, Active Directory
Rivet Industries: Building integrated task systems for frontline industrial and defense operators.
1+ YOE1+ years help desk or desktop support experience; hands-on Windows 10/11 and macOS; networking (TCP/IP, DNS, DHCP, Wi‑Fi); Microsoft 365 and Active Directory/Azure AD experience; CompTIA A+/Network+ preferred; U.S. Person and clearance-eligible.
Windows 10, Windows 11, macOS, TCP/IP, DNS, DHCP, Wi‑Fi, Microsoft 365, Active Directory, Azure AD
University of California, San Francisco: Public research university dedicated to health sciences and education.
2+ YOEBachelor's in CS/Information Systems or equivalent experience,2+ years desktop/help-desk support experience with Windows and Macintosh, AD and MS Office proficiency, on-call availability for 24x7 clinical environment.
EPIC, Pyxis, MyAccess, MS Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Active Directory (ADUC), MS System Configuration Manager, Tivoli Endpoint Manager (Big Fix), Siemens, Cisco
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
1+ YOEHigh school diploma or equivalent, 1+ years help desk/technical support experience, proficiency with Windows/macOS, Microsoft 365, Active Directory, Exchange, VPNs, remote tools, ticketing systems; strong troubleshooting and communication skills.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, ManageEngine, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF