13 help desk technician jobs at 9 companies in Coventry, RI
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Help Desk Technician II
Worcester or United States or Canada
$25-$32/hrHybridFull Time
Rise Baking Company: Private North American bakery manufacturer supplying baked goods to retail bakeries and foodservice operators.
1+ YOEAssociate's degree and 1+ years help desk experience; Windows 10/11, Microsoft Office 365, Active Directory, networking fundamentals, VPN/MFA, endpoint security, Dynamics/SAP experience desired; PowerShell desired; strong troubleshooting and customer service skills.
Microsoft Dynamics NAV, Microsoft Dynamics GP, Navision, Great Plains, SAP ECC/S4, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Windows 10, Windows 11, Active Directory, One Login, Duo, VPN, MFA, EDR, PowerShell
CognexNasdaq: CGNX: Public industrial machine-vision serving manufacturers and logistics providers with AI-enabled inspection, identification, and automation systems.
1+ YOEBachelor's degree in a related technical field, 1–5 years of IT support or related experience, strong troubleshooting, customer service, vendor management, networking, and communication skills.
ServiceNow, Microsoft Office 365, Microsoft Teams, Microsoft SharePoint, Microsoft Azure AD, Microsoft Intune, Microsoft Exchange, Microsoft Windows 10, Microsoft PowerShell, SolarWinds
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
1+ YOERequires 1–2 years of in-person end-user hardware, operating system, and application support experience; reliable transportation; ability to lift 50 lbs and provide onsite and after-hours support.
Microsoft Office, Google Apps, Webex, Windows, macOS, Microsoft Office Suite, CompTIA A+, CompTIA Network+
M. Braun Inc.: A manufacturer of high-end clean-environment equipment and technology solutions for industrial and laboratory use.
Provide IT support for US locations, maintain Windows workstations/servers, administer ERP/CREO/MDM, manage inventory and phone systems; US citizenship required; strong communication, organization, and problem-solving skills.
Windows 10, Windows 11, Windows 2012, Windows 2016, Windows 2022, ERP, CREO, MDM, Apple, Android, Vodia, Microsoft Word, Microsoft Excel, Microsoft Outlook
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
Requires 1–2 years of preferred in-person end-user support experience, hardware and software troubleshooting, Active Directory administration, networking knowledge, strong communication, reliable transportation, and ability to lift 50 lbs.
Active Directory, Microsoft Office, Google Apps, Webex, Windows, macOS
Brightstar LotteryNYSE: BRSL: Public UK lottery technology and operations serving governments, lotteries, retailers, and players worldwide.
4+ YOE4+ years related experience, NOC/help desk/managed services experience, networking fundamentals, hands-on Fortinet/Cisco/Palo Alto, familiarity with NMS/RMM, ticketing tools, strong documentation and communication skills.
Cutter & Buck: Seattle-founded private subsidiary making sportswear and golf apparel for consumers, retailers, teams, and corporate customers.
3+ YOE3+ years help-desk/desktop support experience, associate's or bachelor's (or equivalent), experience with Microsoft 365, Active Directory, MFA, Windows/Mac, networking fundamentals, ability to lift 40 lbs, travel US/Canada with valid passport.
Microsoft 365, Active Directory, MFA, Windows, Mac OS, OSI model, TCP/IP, VPN, DNS, DHCP
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and familiarity with MS operating systems and applications.
ITSM, ITIL v3, Cisco Call Manager, MS operating systems
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and working knowledge of Microsoft operating systems and applications.
ITIL v3 Foundations Methodology, Microsoft operating systems, Microsoft applications, Cisco Call Manager, ITSM