15 help desk technician jobs at 10 companies in DeKalb, IL
2w
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Help Desk Technician
Elmhurst, Illinois, United States
OnsiteFull Time
Customer service-oriented technician providing technical support, resolving basic technical problems, placing orders, and using internal and external systems.
1d
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Help Desk Support Technician
Northbrook, Illinois, United States
$53k-$70k/hr HybridFull Time
3+ YOERequires 3+ years of technical support or help desk experience, Microsoft systems and networking knowledge, Freshservice or similar ITIL platform experience, and ability to move equipment up to 20 pounds.
Microsoft Active Directory, Entra ID (Azure AD), Microsoft Windows, Microsoft Office/365, Freshservice, ITIL, CompTIA A+, Network+, Microsoft 365 Certified
1d
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Help Desk Support Technician
Northbrook, Illinois, United States
HybridFull Time
3+ YOERequires 3+ years of technical support or help desk experience, advanced Microsoft operating system troubleshooting, networking knowledge, Freshservice or similar ITIL platform experience, and ability to lift 20 pounds.
Microsoft Active Directory, Entra ID (Azure AD), Microsoft Windows, Microsoft Office/365, Freshservice, ITIL, CompTIA A+, Network+, Microsoft 365 Certified
1mo
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HELP DESK TECHNICIAN - TIER I
Lombard, Illinois, United States
$20-$21/hr OnsiteFull Time
2+ YOE2+ years help desk or call center/IT experience, HS/GED required; strong customer service, troubleshooting, account configuration, VOIP and ticketing familiarity; ability to lift 25 lbs and sit/stand for periods.
VOIP
1mo
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Help Desk Technician
Hoffman Estates, Illinois, United States
$50k-$55k/yr RemoteFull Time
2+ YOEAssociate degree or equivalent, 2+ years related experience, strong troubleshooting and customer service, CAD/CAM or manufacturing software familiarity, Microsoft Windows/Office skills, valid driver\u0002s license and passport availability.
CAD software, CAM software, Nesting software, CNC programming, ERP, Manufacturing Execution Systems (MES), Microsoft Windows, Microsoft Office
1w
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT helpdesk support and case management systems, Windows, Dell devices, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune; strong communication and customer service skills.
Jira, ServiceNow, Windows, Android, Microsoft Teams, Active Directory, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
1w
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Help Desk Associate
Bedford Park, Illinois, United States
$65k-$75k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT helpdesk and case-management experience, Windows and Dell troubleshooting, Active Directory, Microsoft 365, Azure Entra ID, Android, and Microsoft Intune experience.
Jira, Microsoft Teams, Android, Microsoft 365, Azure Entra ID, Samsung Knox, Microsoft Intune, Windows Server, Linux
5d
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Service Desk Technician II
United States or Lombard or McLean or Shreveport or Overland Park
$49k-$70k/yr RemoteFull Time
2+ YOERequires 2–3 years of help desk experience, Microsoft systems and applications support, cloud platform knowledge, troubleshooting, documentation, security practices, and strong communication skills.
Microsoft Desktop, Microsoft Server, Microsoft 365, Google Workspace, Microsoft Exchange, Hyper-V, VMware, RAID, NAS, SAN, Apple macOS, VOIP, iOS, Android, ConnectWise Manage, ITIL
5d
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Service Desk Technician II
Lombard or McLean or Shreveport or Overland Park or United States
$42k-$75k/yr RemoteFull Time
2+ YOERequires 2–3 years of help desk experience, Microsoft systems and applications expertise, service management, virtualization, cloud, networking, security, troubleshooting, documentation, and professional English communication.
Microsoft Desktop, Microsoft Server, Microsoft 365, Google Workspace, Microsoft Exchange, Hyper-V, VMware, RAID, NAS, SAN, Apple macOS, VOIP, iOS, Android, ConnectWise Manage, ITIL
2w
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IT Support Desk Technician
Bolingbrook, Illinois, United States
$24-$25/hr OnsiteFull Time
1+ YOEOne year of IT/help desk experience, technical troubleshooting skills, and experience with Zebra printers, mobile scanners, Windows, LAN, TCP/IP, DNS, Google Admin Console, and warehouse technology.
Zebra printers, Windows OS, Windows 10, Windows 11, Windows Server 2019, Windows Server 2022, LAN, TCP/IP, DNS, Google Corporate mail, Google Admin Console, Freshservice
1mo
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IT Support Desk Technician
West Chicago, Illinois, United States
$48k-$57k/yr OnsiteFull Time
1+ YOE1–2 years help desk or desktop support experience or technical training; knowledge of Windows, Microsoft 365 apps, hardware, printers, mobile OS; strong customer service and troubleshooting skills.
Windows, Microsoft 365, Outlook, Teams, OneDrive, macOS, Android, iOS
2mo
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Field Technician
Woodstock, Illinois, United States
$43k/yr FieldFull Time
Proven help desk or customer support experience; ability to diagnose and resolve technical issues, perform PC imaging and hardware deployment, travel to client sites, and document work. CompTIA A+ / Network+ are a plus.
PC Imaging, softphone, Entrepreneurial Operating System (EOS)
4d
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Operations Technician
Wood Dale, Illinois, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of security operations, data center operations, and customer service experience; knowledge of security, monitoring, help desk, and critical infrastructure systems required.
NetSuite, BMS, NMS, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
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Support Technician II
Lisle, Illinois, United States
$55k/yr HybridFull Time
Associate degree, 3 years customer service experience, 2+ years help desk experience or CompTIA A+ and Net+ certification, driver’s license, networking knowledge, and ability to complete required certifications.
Global Monitoring System (GMS), Microsoft Windows, Active Directory, Internet Information Services (IIS), SQL Server, DNS, Microsoft Office Suite, Linux, Cisco, TCP/IP, DHCP, VoIP, TRAC
2mo
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Helpdesk Technician - Tier 1
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOECompTIA A+ and CompTIA Net+ required, 2+ years MSP experience, proven help desk/customer support, troubleshooting of computer systems and mobile devices, strong documentation and process-following, weekend on-call participation.
Entrepreneurial Operating System (EOS)
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