21 help desk technician jobs at 16 companies in Dudley, MA
2mo
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Help Desk Technician II
Worcester or United States or Canada
$25-$32/hr HybridFull Time
1+ YOEAssociate's degree and 1+ years help desk experience; Windows 10/11, Microsoft Office 365, Active Directory, networking fundamentals, VPN/MFA, endpoint security, Dynamics/SAP experience desired; PowerShell desired; strong troubleshooting and customer service skills.
Microsoft Dynamics NAV, Microsoft Dynamics GP, Navision, Great Plains, SAP ECC/S4, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Windows 10, Windows 11, Active Directory, One Login, Duo, VPN, MFA, EDR, PowerShell
1mo
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Help Desk Technician
East Granby, Connecticut, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years related experience; strong knowledge of Microsoft software and TCP/IP networking; ability to install/configure hardware and software; flexible for nights, weekends, and on-call; strong customer service and communication skills.
Microsoft Software, TCP/IP Networking
3mo
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Help Desk Technician
Milton, Massachusetts, United States
$60k-$80k/yr OnsiteFull Time
2+ YOE2–6+ years IT support experience; associate/bachelor’s or IT certification; strong Windows, AD/GP, M365; networking; legal/enterprise environment experience; travel <20%.
Windows, macOS, Microsoft 365, Active Directory, Group Policy, VPN, DNS, DHCP, Teams, SharePoint, OneDrive, Zoom, Yealink, Litify, Adobe, Sfax
2mo
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Help Desk Technician
Lunenburg, Massachusetts, United States
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service experience, strong communication and problem-solving, CompTIA A+ preferred, ability to diagnose/troubleshoot, install/configure hardware and software, and provide end-user training.
3w
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IT Help Desk Technician II
Lexington, Massachusetts, United States
OnsiteFull Time
5+ YOEMinimum 5 years user support experience, high school diploma required (IT degree preferred). Must troubleshoot Windows PCs, lift 50 lbs, kneel under desks, periodic on-call and overtime; Microsoft/CompTIA certifications preferred.
Microsoft 365, Azure, CompTIA A+, CompTIA Network+, CompTIA Security+, Windows
1w
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IT Help Desk Technician
Agawam or Manchester
HybridFull Time
Sumitomo Bakelite North America: A global manufacturing solutions provider serving the aerospace, medical, and defense industries.
0.25+ YOETechnical support experience preferred; requires troubleshooting, customer service, communication, multitasking, office automation, databases, mobile devices, and remote-control tools. U.S. Citizen or U.S. Person required for ITAR/EAR compliance.
Microsoft Office, Microsoft Access
1mo
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Help Desk Technician - Level 1
Attleboro, Massachusetts, United States
$21-$26/hr OnsiteFull Time
Provide IT support for US locations, maintain Windows workstations/servers, administer ERP/CREO/MDM, manage inventory and phone systems; US citizenship required; strong communication, organization, and problem-solving skills.
Windows 10, Windows 11, Windows 2012, Windows 2016, Windows 2022, ERP, CREO, MDM, Apple, Android, Vodia, Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Help Desk Support Technician
Hadley, Massachusetts, United States
OnsiteFull Time
1+ YOEProvide Tier 1 IT support for desktops, laptops, and peripherals; troubleshoot hardware/software; coordinate repairs; support network/VPN and remote access; OS deployment; manage incidents via ticketing; support endpoint security.
Windows 10/11, VPN, Remote Access, Ticketing Systems, Antivirus/Endpoint Protection, Networking (TCP/IP DNS DHCP), System Imaging, OS Deployment
3w
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District Help Desk Technician
Norfolk, Massachusetts, United States
$44k-$48k/yr OnsiteFull Time
3+ YOEProvide first-line school-based technical support, troubleshoot hardware/software, manage accounts, prepare devices, maintain inventory, and document work; bachelor’s degree preferred, 3 years computer-related experience, fingerprint background check required.
Microsoft Office Suite, GSuite for Education, MS Windows, MacOS, ChromeOS, Help desk systems
1w
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Level 1 Help Desk Support Technician
Pomfret Center or Hampton
$20-$24/hr OnsiteFull Time
1+ YOERequires strong technical and customer service skills, desktop hardware, operating systems, applications, networking, Active Directory, and troubleshooting experience; 1–2 years of in-person support preferred.
Active Directory, Microsoft Office, Microsoft Office Suite, Google Apps, Webex, Windows, macOS
2mo
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Help Desk/Laptop Repair (03 Student) 4 Positions
Worcester, Massachusetts, United States
OnsitePart Time
Provide technical support and perform computer/laptop repair for a diverse campus community; 18.5 hours per week; paid at minimum wage.
2mo
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IT Support Technician
Newport, Rhode Island, United States
$45k-$78k/yr OnsiteFull Time
4+ YOEHS and 4-5 years experience; active Secret clearance; on-site IT support duties.
Microsoft Office, Windows, Linux
3w
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IT Helpdesk Technician
Northampton or Springfield
$20/hr OnsiteFull Time
0+ YOE0–2 years IT/help desk experience, comfortable on phone, troubleshooting Windows and Microsoft 365, strong communication, reliable, eager to learn; A+ certification a plus.
Windows, Microsoft 365
2w
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Desktop Support Technician
Acton, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate degree in IT or equivalent, 2+ years supporting enterprise technology, valid driver's license, experience with Google Workspace for Education and Intune/Jamf, help desk and classroom tech experience.
Windows, macOS, ChromeOS, Google Workspace for Education, Microsoft 365, Microsoft Intune, Jamf Pro, Google Admin Console
2w
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Network Control Technician
West Greenwich, Rhode Island, United States
$50k-$68k/yr OnsiteFull Time
4+ YOE4+ years related experience, NOC/help desk/managed services experience, networking fundamentals, hands-on Fortinet/Cisco/Palo Alto, familiarity with NMS/RMM, ticketing tools, strong documentation and communication skills.
Fortinet, Cisco, Palo Alto, PRTG, Zabbix, ConnectWise, LogicMonitor, Jira, ServiceNow, SIEM, NMS, RMM, IPAM, ping, traceroute
23h
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IT Support Technician (Contractor)
Charlestown, Massachusetts, United States
$30-$35/hr HybridFull Time, Contract
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
1d
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IT - Support Tier 1 - Herb Chambers
Worcester or Auburn
$30-$33/hr OnsiteFull Time
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.
ITSM, ITIL v3 Foundations Methodology, MS operating systems, Cisco Call Manager
1d
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IT - Support Tier 1 - Herb Chambers
Worcester or Auburn
$30-$33/hr OnsiteFull Time
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and working knowledge of Microsoft operating systems and applications.
ITIL v3 Foundations Methodology, Microsoft operating systems, Microsoft applications, Cisco Call Manager, ITSM
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