Entry-level help desk role requiring strong customer service, Microsoft Office proficiency, basic hardware/software knowledge, and willingness to obtain CompTIA A+ within one year.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Advantage Investigations: Provides surveillance and investigative services for insurance defense and fraud.
1+ YOE1 year help desk/IT support experience; knowledge of Windows, Azure, Microsoft 365, basic networking, ticketing systems; strong communication and problem-solving skills.
IT Help Desk Technician – Level 3 SkillBridge Fellow
Durham, North Carolina, United States
OnsiteMultiple Commitments Available
Divers Alert Network: Provides medical emergency assistance and safety education for scuba divers.
Structured SkillBridge fellowship for transitioning service members with advanced technical experience in enterprise infrastructure, systems administration, cybersecurity, incident management, and enterprise troubleshooting.
Dynamic Solutions Technology: Provides IT, engineering, and program management services to government agencies.
2+ YOE2+ years help desk experience; CompTIA A+; BS in IT or equivalent experience; supporting desktops, thin clients, Windows OS, user account management, ServiceNow ticketing, imaging, and remote support.
DAN IT Support Operations SkillBridge Fellowship (Level 1)
Durham, North Carolina, United States
OnsiteMultiple Commitments Available
Divers Alert Network: Provides medical emergency assistance and safety education for scuba divers.
Transitioning Service Members eligible for DoD SkillBridge; ability to participate full-time for 24 weeks (40 hrs/week); interest in foundational IT support, ticket management, endpoint support, and customer service; training provided.
University of North Carolina at Chapel Hill: Public research university offering undergraduate and graduate degree programs.
1+ YOEHigh school diploma plus 1 year technology experience required; computer coursework may substitute. Customer service/help-desk experience and academic/medical setting experience preferred.
DAN IT Support & Enterprise Operations SkillBridge Fellowship (Level 2)
Durham, North Carolina, United States
OnsiteMultiple Commitments Available
Divers Alert Network: Provides medical emergency assistance and safety education for scuba divers.
Transitioning service members with prior technical experience; program for advanced IT troubleshooting, enterprise systems support, and professional development. Structured supervised training; participants do not replace employees.