7 help desk technician jobs at 6 companies in Frederick, CO
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Help Desk Technician
Lafayette, Colorado, United States
$33-$36/hrHybridFull Time
KPA: Provides EHS software and workforce compliance consulting services.
2+ YOE2+ years IT support experience preferred; Windows/macOS support, Microsoft Intune, Microsoft 365/Entra ID, basic networking, ticketing platforms, user-facing MFA troubleshooting, and strong communication and customer-service skills.
Microsoft Intune Autopilot, Entra ID, Rapid7, Cisco Umbrella, CrowdStrike, Cisco Duo, KnowBe4, Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Slack, Zoom, Freshservice, Salesforce Service Cloud, JIRA, PowerShell, VPN
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
1+ YOE1+ year help desk experience; knowledge of Microsoft Windows, Apple/iOS, Android, O365 and Remedy; strong communication, analytical and customer service skills.
Remedy, Microsoft Windows 7, Microsoft Windows 10, Apple iOS, Android, Microsoft O365 Mail, Microsoft OneDrive
Sharp Solutions, Inc.: Provides IT consulting and professional services to government agencies.
1+ YOERequires 1 year of help desk experience, Windows, Apple/iOS, Android, O365, Mail, Calendar, OneDrive, strong communication, analytical problem-solving, and independent and team-based work skills.
Remedy, Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI, Microsoft Windows 7, Microsoft Windows 10, Apple, iOS, Android, Microsoft Office 365, Microsoft Outlook Mail, Microsoft Outlook Calendar, Microsoft OneDrive
ATS: Engineers and installs smart building automation and control systems.
4+ YOEAssociate degree or equivalent, 4+ years IT support experience, proficiency with Microsoft Windows, Microsoft 365, Active Directory, TCP/IP networking, ticketing systems, hardware configuration, and help desk support.
Active Directory, Global Policy Objects (GPO), Microsoft 365, Microsoft Exchange, Microsoft OneDrive, Microsoft SharePoint, Microsoft Teams, Microsoft Windows, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, TCP/IP
PTA Plastics: Provider of custom plastic injection molding and manufacturing services.
4+ YOEAssociate degree or equivalent, 4+ years technical support experience, knowledge of Windows, Office, networking, cybersecurity, help desk/ticketing; strong troubleshooting and communication skills.
Microsoft Windows, Microsoft Office, ticketing systems, remote support tools
Prospect Ridge Academy: Provides K-12 college-preparatory public charter education.
2+ YOE2+ years help-desk/tech support experience; HS diploma required; Associate's/Bachelor's in IT preferred; experience with Google Workspace, Apple devices, Chromebooks, MDM; ACSP or CompTIA A+ preferred; strong customer service and troubleshooting skills.
Google Workspace, Apple devices, Chromebooks, Mobile device management (MDM), audiovisual systems
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
1+ YOE1–3 years help desk experience, high school diploma or equivalent, strong troubleshooting and customer service, knowledge of Windows/macOS, Microsoft 365, Active Directory, Exchange, VPNs, ticketing systems, and hardware setup.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF