9 help desk technician jobs at 6 companies in Hampton, VA
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IT Help Desk Technician
Virginia Beach, Virginia, United States
OnsitePart Time
Batten University: Private liberal arts university offering undergraduate and graduate education.
Provide customer-focused IT support to students, faculty, and staff; troubleshoot computer and classroom technology; strong attention to detail, communication, independence, and willingness to learn.
PROSOFT: A technology services provider delivering user support and IT operations for enterprise environments.
2+ YOETop Secret clearance (SCI eligible), CompTIA Security+ CE required, 2+ years tier II support experience (4+ for tier III), experience with Windows/macOS, Microsoft 365, RDP, SCCM, ticketing systems, Active Directory, and networking basics.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM), ServiceNow, BMC Remedy, Jira, Active Directory
StratasCorp: Provides information technology services to government and defense agencies.
3+ YOE3-5 years IT support/help desk; Microsoft 365, Windows 10/11, Azure AD; basic networking; strong customer service and documentation; familiarity with Intune/SCCM, ITSM.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM, Defender for Endpoint, ITSM, Remote Desktop, PowerShell, Teams, SharePoint, OneDrive
Navy Exchange Service Command: Operates retail and hospitality services for US Navy personnel.
3+ YOEU.S. citizenship and favorable ANACI required. 3+ years general experience or equivalent education substitution. Technical help-desk experience with OS, databases, POS, and automated tracking tools; must obtain/maintain required cyber/security certifications.
UNIX, Windows XP, W7, DOS, Linux, OS400, Oracle, SQL Server, dbase, Access, Point-of-Sale, Electronic Messaging, GCCS-M, Microsoft Windows 10
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent University students Only)
Virginia Beach, Virginia, United States
OnsitePart Time
Regent University: A private Christian university providing undergraduate and graduate education.
Monitor network performance, handle Help Desk tickets, document incidents, assist resolution, and collaborate with senior technicians. Familiarity with Windows/Linux, networking concepts, and monitoring tools.
IT Support Technician / Junior Systems Administrator
Hampton, Virginia, United States
$17-$20/hrOnsiteFull Time
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
Provide desktop/help-desk support, maintain hardware, software, network and server systems; support Windows/Mac, Active Directory, and assist with Windows Server administration.
Active Directory, Windows Server, Group Policy, Microsoft 365, Microsoft Office, Windows, Mac
Peraton: Provides advanced technology and mission support for government agencies.
2+ YOERequires DoD TS/SCI clearance, DoD 8570.01-M IAT II, education/experience combinations (BS+2, AA+4, HS+6), help desk management, PC OS and network knowledge.