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6 help desk technician jobs at 5 companies in Iowa

3mo
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Help Desk Technician
Iowa City, Iowa, United States
OnsiteFull Time
Winsor Consulting Group
Winsor Consulting Group: Privately held managed IT and cybersecurity provider serving businesses nationwide with compliance, cloud, backup, and data-center services.
1+ YOE1-2 years help desk experience; Level 1 support; HS diploma; MSP/ITIL knowledge a plus; certifications advantageous.
Microsoft 365, Windows 10, Windows 11, DNS, DHCP, ConnectWise Manage, Automate, ScreenConnect
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3mo
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Help Desk Technician
Buffalo, Iowa, United States
OnsiteFull Time
Winsor Consulting Group
Winsor Consulting Group: Privately held managed IT and cybersecurity provider serving businesses nationwide with compliance, cloud, backup, and data-center services.
1+ YOE1-2 years in help desk or technical support; strong communication; basic networking; ITIL awareness; high school diploma; associate degree preferred; certifications beneficial.
Microsoft 365, Windows 10/11, TCP/IP, DNS, DHCP, ConnectWise Manage, ConnectWise Automate, ScreenConnect
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2w
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Help Desk Technician
Clive, Iowa, United States
OnsiteFull Time
Iowa Digestive Disease Center
Iowa Digestive Disease Center: Private physician-owned gastroenterology practice providing digestive disease diagnosis, treatment, endoscopy, hepatology, and infusion care.
3+ YOEHigh school diploma or equivalent and 3+ years in help desk or technical support. Requires Windows, desktop and mobile application, networking, troubleshooting, documentation, customer service, and HIPAA confidentiality skills.
Windows, IT ticketing system, HIPAA
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1mo
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Help Desk Technician
Des Moines, Iowa, United States
OnsiteFull Time
Sterling Computers Corporation
Sterling Computers Corporation: Woman-owned global IT solutions integrator and value-added reseller serving government, education, and commercial organizations.
1+ YOE1–2 years help desk or technical support experience; high school diploma; valid driver's license; ability to pass background check; proficiency with Windows/macOS, Microsoft Office/Google Workspace, Mosyle MDM; strong customer service and communication.
Windows, macOS, Microsoft Office, Google Workspace, Mosyle MDM, SolarWinds, Infinite Campus
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1w
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Computer Technician & Help Desk
Clive, Iowa, United States
FieldFull Time
Heartland Co-op
Heartland Co-op: Helping farmers produce & market profitably
2+ YOEAssociate's degree or equivalent, or 2–3 years of related experience; Microsoft Office Suite knowledge, hardware and network troubleshooting skills, and a valid driver's license with commercial insurability required.
Microsoft Office Suite, PC, printers, servers, routers, bridges, switches, modems, smart phones
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1mo
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IT Support Desk Technician
Cedar Rapids, Iowa, United States
OnsiteFull Time
The 20
The 20: U.S. MSP network helping independent providers grow, scale, and exit through shared support-desk and business resources.
1+ YOE1+ year help desk experience, IT Fundamentals or A+ (or equivalent experience), strong customer service and phone skills, attention to detail, ability to follow procedures and adapt to fast-paced environments.
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