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2 help desk technician jobs at 2 companies in Maple Heights, OH

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Help Desk Technician (Level 1)
Mentor, Ohio, United States
$55k-$65k/yr HybridFull Time
Integra Testing Services
Integra Testing Services: Independent national provider of HVAC testing, balancing, commissioning, and controlled-environment certification services for complex facilities.
1+ YOERequires 1–2 years of help desk, customer service, or IT support experience, Windows and Microsoft 365 knowledge, hardware familiarity, communication skills, and a high school diploma or equivalent.
Microsoft 365, Azure, Windows 10, Windows 11, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Entra ID (Azure AD), Active Directory, ITSM, ServiceNow, Atera, Freshservice, CompTIA A+, MS-900, AZ-900
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Help desk Technician
Canton or United States
$23-$30/hr HybridFull Time
Trilon Group
Trilon Group: Infrastructure consulting platform and holding.
1+ YOERequires 1–3 years of IT support experience, Microsoft 365, Windows, macOS, Active Directory, networking, VPN troubleshooting, and ITSM experience. Bachelor's degree preferred; CompTIA A+, Microsoft, or ITIL Foundation certifications are a plus.
Microsoft 365, Microsoft Teams, Windows, macOS, Active Directory, VPN, ServiceNow, Halo, Jira
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