12 help desk technician jobs at 11 companies in Murphy, TX
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Help Desk Technician
Fort Worth or Collin County
OnsiteFull Time
ACH Child and Family Services: Provides protection, residential care, and support for vulnerable families.
Requires help desk and call center experience, ticketing-system experience, Microsoft platform and software support, technical troubleshooting, and CompTIA A+ certification within 60 days.
Microsoft Office, Electronic Health Records (EHR), Microsoft, Local Area Network (LAN), Wide Area Network (WAN), Active Directory, Exchange, Windows Script Host (WSH)
ACH Child and Family Services: Provides protection, residential care, and support for vulnerable families.
Requires CompTIA A+ certification, call center and help desk ticketing experience, Microsoft platform and MS Office support experience, and related education or experience; EHR and nonprofit experience preferred.
Dallas Theological Seminary: Provides graduate theological education and professional training for ministries.
1+ YOEProvide IT help desk support using ITIL practices; support Microsoft 365, Windows, endpoint devices; create knowledge articles; associate degree or equivalent preferred; 1+ years help desk experience preferred; IT certifications preferred.
Microsoft 365, Microsoft Teams, Microsoft Windows, Active Directory, Microsoft Entra ID, ITSM
Cummings Electrical: Full-service electrical contractor for commercial and industrial projects.
Provide Tier 1 help desk support, troubleshoot and resolve technical issues, use ticketing systems, familiarity with Microsoft Office 365 and SharePoint; background check and drug screen required.
Dallas Independent School District: Provides public primary and secondary education for Dallas area students.
2+ YOEHigh school diploma/equivalency, 2 years IT support experience, knowledge of Microsoft and Google platforms, hardware/software troubleshooting, strong communication and customer service; A+ and ITIL V3 preferred.
ACD, Microsoft Operating Systems, Microsoft Office Suite, Office 365, Mac OS, iOS, Chrome OS, Google Applications for Education, TCP/IP
Ferris Independent School District: Operates public schools for students in grades PK-12.
1+ YOEProvide help desk and on-site technical support for computers, networks, audio-visual and telephony; install and maintain hardware, software, and network cabling; document and track work orders.
Pomeroy: Provides managed IT infrastructure and digital workplace services.
1+ YOE1-3 years help desk experience, advanced computer skills, Windows and Mac OS troubleshooting, strong English communication, customer service, and reliable transportation.
Windows, Mac OS, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook
1+ YOERequires 1+ year of help desk experience, Windows, Active Directory, O365, hardware, networking, Apple products, ticketing systems, communication, documentation, and 50 wpm typing.
Microsoft Windows 10, Microsoft Windows 11, Active Directory, O365, Apple MacBook, ServiceNow, Automatic Call Distribution (ACD)
McKinney Independent School District: Public school district providing K-12 education services.
Provide on-site technical support across district campuses; install, maintain, and troubleshoot Windows/Mac/iOS hardware and software, A/V systems, printers, networks, and use Help Desk ticketing.
Windows, Mac OS X, iOS, Help Desk Ticketing system
Bestway Rent to Own: Provides rent-to-own furniture, appliances, and electronics through retail stores.
2+ YOE1-2 years IT support or help desk experience; basic Windows, Microsoft 365, LAN/WAN concepts; POS, VoIP, and basic network skills; customer service oriented.
Windows, Microsoft 365, Active Directory, DNS, DHCP, LAN/WAN, POS hardware/software, VoIP systems, VPN, TeamViewer, RDP
Livestock Nutrition Center: Manufactures and distributes customized nutritional feed programs for livestock.
3+ YOEDegree in CS/IT or relevant field, 3+ years IT operations/support/help desk experience, strong troubleshooting and communication, knowledge of systems, security, networking, databases, phone systems, ticketing and reporting; willingness to travel to locations and support IoT/OT equipment.
San Antonio or Austin or College Station or New Braunfels or El Paso or Dallas
FieldFull Time
Cantex Continuing Care Network: Provides comprehensive post-acute medical and hospice care services.
1+ YOEMinimum 1 year IT field/desktop/help desk experience; ability to travel daily (100% within region); hands-on with Windows 11, Active Directory, Azure AD, Microsoft 365; experience with mobile devices, printers; familiarity with remote support tools and ticketing (ManageEngine preferred); ability to lift 50 lbs; participate in after-hours/on-call ro...
Windows 11, Active Directory, Azure AD, Microsoft 365, ManageEngine