4 help desk technician jobs at 4 companies in Parma, OH
5d
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Help Desk Technician (Level 1)
Mentor, Ohio, United States
$55k-$65k/yr HybridFull Time
1+ YOERequires 1–2 years of help desk, customer service, or IT support experience, Windows and Microsoft 365 knowledge, hardware familiarity, communication skills, and a high school diploma or equivalent.
Microsoft 365, Azure, Windows 10, Windows 11, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Entra ID (Azure AD), Active Directory, ITSM, ServiceNow, Atera, Freshservice, CompTIA A+, MS-900, AZ-900
1w
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Help desk Technician
Canton or United States
$23-$30/hr HybridFull Time
1+ YOERequires 1–3 years of IT support experience, Microsoft 365, Windows, macOS, Active Directory, networking, VPN troubleshooting, and ITSM experience. Bachelor's degree preferred; CompTIA A+, Microsoft, or ITIL Foundation certifications are a plus.
Microsoft 365, Microsoft Teams, Windows, macOS, Active Directory, VPN, ServiceNow, Halo, Jira
1mo
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Help Desk Technician I
Highland Heights, Ohio, United States
OnsiteFull Time
1+ YOERequires 1–2+ years of related experience, customer service experience, hardware and software troubleshooting skills, strong communication, and the ability to diagnose and resolve technical issues.
Windows, Microsoft Certified Professional Program, Network+, A+, IT Fundamentals
2w
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Training & Tech Support Technician
Aurora, Ohio, United States
$94k-$114k/yr OnsiteFull Time
Provide technical training, tiered IT support, documentation, and routine system maintenance; experience in help desk/field service; strong communication and instructional design skills.
Windows, macOS, Microsoft 365, Active Directory, Jira, ServiceNow