13 help desk technician jobs at 7 companies in Suffolk, VA
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Help Desk Support Technician
Norfolk, Virginia, United States
$55k/yrHybridFull Time
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
2+ YOERequires 2–4 years of help desk or technical support experience, Windows and macOS proficiency, Microsoft Office knowledge, VPN familiarity, strong communication and problem-solving skills, and ability to lift 50 lbs.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Windows, Apple, macOS, VPN
Apogee Solutions: Delivers training, analytical, and rehabilitative services for defense initiatives.
5+ YOEActive DoD Top Secret clearance with SCI eligibility, plus an associate degree in a relevant computer field or five years of help desk experience. Requires technical support, operating systems, networking, ticketing, and communication skills.
Batten University: Private liberal arts university offering undergraduate and graduate education.
Provide customer-focused IT support to students, faculty, and staff; troubleshoot computer and classroom technology; strong attention to detail, communication, independence, and willingness to learn.
PROSOFT: A technology services provider delivering user support and IT operations for enterprise environments.
2+ YOETop Secret clearance (SCI eligible), CompTIA Security+ CE required, 2+ years tier II support experience (4+ for tier III), experience with Windows/macOS, Microsoft 365, RDP, SCCM, ticketing systems, Active Directory, and networking basics.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM), ServiceNow, BMC Remedy, Jira, Active Directory
Peraton: Provides advanced technology and mission support for government agencies.
Requires TS/SCI clearance, DoD 8570-M IAT II, 3+ years of IT experience, 2+ years as a PC or help desk technician, and BS with 5, HS with 9, or AA with 7 years of experience.
Peraton: National security and mission-critical government technology services provider.
3+ YOERequires TS/SCI clearance, DoD 8570-M IAT II, 3+ years relevant IT experience, 2+ years as a PC or help desk technician, and hardware, software, Active Directory, Exchange, and file permissions expertise.
Standard Calibrations: Provides NIST-traceable calibration, repair, and precision cleaning services.
Associate’s degree in IT, computer science, or related field, or equivalent experience; networking knowledge, help desk experience, strong communication, customer service, and troubleshooting skills required. CompTIA A+ desired.
StratasCorp: Provides information technology services to government and defense agencies.
3+ YOE3-5 years IT support/help desk; Microsoft 365, Windows 10/11, Azure AD; basic networking; strong customer service and documentation; familiarity with Intune/SCCM, ITSM.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM, Defender for Endpoint, ITSM, Remote Desktop, PowerShell, Teams, SharePoint, OneDrive
Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent University students Only)
Virginia Beach, Virginia, United States
OnsitePart Time
Regent University: A private Christian university providing undergraduate and graduate education.
Monitor network performance, handle Help Desk tickets, document incidents, assist resolution, and collaborate with senior technicians. Familiarity with Windows/Linux, networking concepts, and monitoring tools.
IT Support Technician / Junior Systems Administrator
Hampton, Virginia, United States
$17-$20/hrOnsiteFull Time
Endurance IT Services: Managed IT services, cybersecurity, and technology staffing provider.
Provide desktop/help-desk support, maintain hardware, software, network and server systems; support Windows/Mac, Active Directory, and assist with Windows Server administration.
Active Directory, Windows Server, Group Policy, Microsoft 365, Microsoft Office, Windows, Mac
Peraton: Provides advanced technology and mission support for government agencies.
2+ YOERequires DoD TS/SCI clearance, DoD 8570.01-M IAT II, education/experience combinations (BS+2, AA+4, HS+6), help desk management, PC OS and network knowledge.