6 help desk technician jobs at 6 companies in Troy, IL
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Help Desk Technician I
Saint Louis or Memphis or Springdale
$47k-$62k/yrRemoteFull Time
Sunstar Insurance Group: Regional independent insurance brokerage offering commercial and personal insurance solutions.
1+ YOERequires 1–3 years of help desk, technical support, customer service, or related IT experience; troubleshooting, Windows, Microsoft 365, communication, organization, and customer service skills.
Microsoft 365, Microsoft Copilot, Microsoft Power Platform, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Microsoft Power Automate, Microsoft Copilot Agents, Microsoft Copilot Studio, Microsoft Power Apps, Microsoft Power BI, Windows, Entra ID, Azure AD, Intune, MFA
Logan University: Provides specialized higher education in chiropractic and health sciences.
2+ YOEAssociate degree and 2+ years related experience; strong knowledge of MS Office and Windows; troubleshooting and customer-service skills; CompTIA A+ preferred; available for occasional evenings/weekends and emergencies.
St. Clair County: Provides public services and governance for St. Clair County, Illinois.
College degree or certification (or progress towards) in PC software/hardware (Windows, Microsoft Office), typing 30 WPM, ability to lift 50 lbs; detail-oriented with good communication and ability to operate backup and reporting systems.
Tier 1 support role providing first-line troubleshooting for hardware, software, and network issues; familiarity with networking concepts, Microsoft Office and Windows; strong communication and customer service skills; ticketing, SCCM/Intune/FreshService experience a plus.
TCP/IP, DNS, DHCP, Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows, FreshService, SCCM, Intune
Truck Centers: Operates a network of full-service commercial truck dealerships.
2+ YOERequires 2+ years of professional or combined academic experience, a valid driver's license, Windows-based troubleshooting and networking knowledge, and strong organization and customer service skills.
Leonardo DRSNASDAQ: DRS: Manufactures advanced electronic systems for defense and military applications.
Understanding of IT support, help desk functionality, and maintenance procedures; customer service experience; strong communication, analytical, problem-solving, and teamwork skills.