18 help desk technician jobs at 15 companies in Wakefield, MA
2mo
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Help Desk Technician II
Worcester or United States or Canada
$25-$32/hr HybridFull Time
1+ YOEAssociate's degree and 1+ years help desk experience; Windows 10/11, Microsoft Office 365, Active Directory, networking fundamentals, VPN/MFA, endpoint security, Dynamics/SAP experience desired; PowerShell desired; strong troubleshooting and customer service skills.
Microsoft Dynamics NAV, Microsoft Dynamics GP, Navision, Great Plains, SAP ECC/S4, Microsoft Office, Microsoft Office 365, Microsoft SharePoint, Windows 10, Windows 11, Active Directory, One Login, Duo, VPN, MFA, EDR, PowerShell
3mo
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Help Desk Technician
Milton, Massachusetts, United States
$60k-$80k/yr OnsiteFull Time
2+ YOE2–6+ years IT support experience; associate/bachelor’s or IT certification; strong Windows, AD/GP, M365; networking; legal/enterprise environment experience; travel <20%.
Windows, macOS, Microsoft 365, Active Directory, Group Policy, VPN, DNS, DHCP, Teams, SharePoint, OneDrive, Zoom, Yealink, Litify, Adobe, Sfax
2mo
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Help Desk Technician
Lunenburg, Massachusetts, United States
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service experience, strong communication and problem-solving, CompTIA A+ preferred, ability to diagnose/troubleshoot, install/configure hardware and software, and provide end-user training.
2mo
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Help Desk Technician
East Walpole, Massachusetts, United States
$23-$27/hr OnsiteFull Time
2+ YOE2+ years customer service, strong communication and problem-solving, troubleshooting and hardware/software installation, CompTIA A+ preferred.
4w
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Help Desk Technician
Ipswich, Massachusetts, United States
$27-$35/hr OnsiteFull Time
0+ YOEHigh school diploma or GED; basic IT experience; strong Microsoft Office skills; knowledge of Jack Henry database; excellent communication and organizational skills.
Microsoft Office Suite, Jack Henry Database
3w
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IT Help Desk Technician II
Lexington, Massachusetts, United States
OnsiteFull Time
5+ YOEMinimum 5 years user support experience, high school diploma required (IT degree preferred). Must troubleshoot Windows PCs, lift 50 lbs, kneel under desks, periodic on-call and overtime; Microsoft/CompTIA certifications preferred.
Microsoft 365, Azure, CompTIA A+, CompTIA Network+, CompTIA Security+, Windows
1mo
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Help Desk and Network Technician T2
Peabody, Massachusetts, United States
HybridFull Time
5+ YOE3+ years help desk experience, 2+ years server/network experience, Office 365 administration, passion for IT security, VOIP interest, ability to travel up to 25%, on-call availability.
Azure, VDI, Microsoft Exchange, Microsoft 365, Intune, Sophos, SonicWall, VOIP
4w
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Help Desk Technician - Level 1
Attleboro, Massachusetts, United States
$21-$26/hr OnsiteFull Time
Provide IT support for US locations, maintain Windows workstations/servers, administer ERP/CREO/MDM, manage inventory and phone systems; US citizenship required; strong communication, organization, and problem-solving skills.
Windows 10, Windows 11, Windows 2012, Windows 2016, Windows 2022, ERP, CREO, MDM, Apple, Android, Vodia, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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District Help Desk Technician
Norfolk, Massachusetts, United States
$44k-$48k/yr OnsiteFull Time
3+ YOEProvide first-line school-based technical support, troubleshoot hardware/software, manage accounts, prepare devices, maintain inventory, and document work; bachelor’s degree preferred, 3 years computer-related experience, fingerprint background check required.
Microsoft Office Suite, GSuite for Education, MS Windows, MacOS, ChromeOS, Help desk systems
1w
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IT Help Desk Technician - Ross A Lurgio Middle School
Bedford, New Hampshire, United States
OnsiteFull Time
Associate degree or equivalent work experience; provides technical support, assesses hardware and software malfunctions, performs installations, and maintains computer equipment.
1w
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IT Help Desk Technician- Ross A Lurgio Middle School
Bedford, New Hampshire, United States
OnsiteFull Time
1+ YOEAssociate degree or equivalent work experience; at least one year of relevant experience preferred; work authorization through citizenship, residency, or a work visa required.
2mo
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Help Desk/Laptop Repair (03 Student) 4 Positions
Worcester, Massachusetts, United States
OnsitePart Time
Provide technical support and perform computer/laptop repair for a diverse campus community; 18.5 hours per week; paid at minimum wage.
5h
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IT Support Technician
Peabody, Massachusetts, United States
$26-$29/yr FieldFull Time
3+ YOERequires a bachelor's degree in computer science or equivalent, 3–5 years of help desk or desktop support experience, Active Directory and networking knowledge, and strong analytical and interpersonal skills.
Microsoft Active Directory, IP Telephony, LAN, WAN, CompTIA, MCDST, HDI, UPS
2w
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Desktop Support Technician
Acton, Massachusetts, United States
OnsiteFull Time
2+ YOEAssociate degree in IT or equivalent, 2+ years supporting enterprise technology, valid driver's license, experience with Google Workspace for Education and Intune/Jamf, help desk and classroom tech experience.
Windows, macOS, ChromeOS, Google Workspace for Education, Microsoft 365, Microsoft Intune, Jamf Pro, Google Admin Console
1mo
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IS Helpdesk Technician Jr
Methuen, Massachusetts, United States
$21-$25/hr OnsiteFull Time
0+ YOE0–1 years help desk or technical support experience; familiarity with Windows, Microsoft Office/O365; strong customer service and communication; high school diploma required; willing to learn networking and Windows Server concepts.
Windows, Microsoft Office, O365, Windows Server
13h
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IT Support Technician (Contractor)
Charlestown, Massachusetts, United States
$30-$35/hr HybridFull Time, Contract
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
15h
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IT - Support Tier 1 - Herb Chambers
Worcester or Auburn
$30-$33/hr OnsiteFull Time
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.
ITSM, ITIL v3 Foundations Methodology, MS operating systems, Cisco Call Manager
15h
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IT - Support Tier 1 - Herb Chambers
Worcester or Auburn
$30-$33/hr OnsiteFull Time
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and working knowledge of Microsoft operating systems and applications.
ITIL v3 Foundations Methodology, Microsoft operating systems, Microsoft applications, Cisco Call Manager, ITSM
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