16 help desk technician jobs at 9 companies in Williamsburg, VA
1mo
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Information Technology Help Desk Technician
Richmond, Virginia, United States
OnsiteFull Time
Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, networking fundamentals; strong troubleshooting and customer service skills; associate's degree in IT or equivalent experience; 1–3 years help desk experience preferred.
Microsoft Windows, Microsoft 365, Active Directory
2d
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Help Desk Support Technician
Norfolk, Virginia, United States
$55k/yr HybridFull Time
2+ YOERequires 2–4 years of help desk or technical support experience, Windows and macOS proficiency, Microsoft Office knowledge, VPN familiarity, strong communication and problem-solving skills, and ability to lift 50 lbs.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Windows, Apple, macOS, VPN
1d
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Help Desk Support Technician
Suffolk, Virginia, United States
$30-$35/hr OnsiteFull Time
5+ YOEActive DoD Top Secret clearance with SCI eligibility, plus an associate degree in a relevant computer field or five years of help desk experience. Requires technical support, operating systems, networking, ticketing, and communication skills.
Microsoft Windows
2w
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IT Help Desk Technician
Virginia Beach, Virginia, United States
OnsitePart Time
Provide customer-focused IT support to students, faculty, and staff; troubleshoot computer and classroom technology; strong attention to detail, communication, independence, and willingness to learn.
1mo
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Help Desk Technician - Overnight - Top Secret
Portsmouth, Virginia, United States
$65k-$68k/yr OnsiteFull Time
2+ YOETop Secret clearance (SCI eligible), CompTIA Security+ CE required, 2+ years tier II support experience (4+ for tier III), experience with Windows/macOS, Microsoft 365, RDP, SCCM, ticketing systems, Active Directory, and networking basics.
Windows, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM), ServiceNow, BMC Remedy, Jira, Active Directory
3mo
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Sr. Help Desk Support Technician, Day Shift
Henrico, Virginia, United States
$65k-$68k/yr OnsiteFull Time
3+ YOEExperience in end-user IT support, Windows, VPN, TCP/IP, and data backup; strong troubleshooting and communication skills; onsite at Henrico, VA; 3+ years end-user support; 1+ year IT support.
PowerShell, Windows, Microsoft Server, Microsoft Office, VPN, TCP/IP, WMS, RF technology
3mo
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Sr. Help Desk Support Technician, Wed -Sat Nights
Henrico, Virginia, United States
$65k-$68k/yr OnsiteFull Time
3+ YOEHigh school diploma; 3+ years end-user IT support; 1+ year IT support; Windows, Server, Office, TCP/IP, VPN; backups, security; strong troubleshooting.
Windows, Windows Server, Office Suite, TCP/IP, VPN, Data Backup, Antivirus, Network Monitoring
2mo
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Tier III Support Technician
Chesapeake, Virginia, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; strong Microsoft 365, Windows 10/11, Azure AD; basic networking; ITSM; customer service.
Intune, Endpoint Manager, SCCM, Exchange Online, Teams, SharePoint, OneDrive, Azure AD/Entra ID, Defender for Endpoint, Remote Desktop, Quick Assist, VPN, DNS, DHCP
9h
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$66k-$106k/yr OnsiteFull Time
Requires TS/SCI clearance, DoD 8570-M IAT II, 3+ years of IT experience, 2+ years as a PC or help desk technician, and BS with 5, HS with 9, or AA with 7 years of experience.
PCs, mobile devices, printers, Active Directory
21h
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$66k-$106k/yr OnsiteFull Time
3+ YOERequires TS/SCI clearance, DoD 8570-M IAT II, 3+ years relevant IT experience, 2+ years as a PC or help desk technician, and hardware, software, Active Directory, Exchange, and file permissions expertise.
Active Directory, Exchange
5h
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IT Support Technician
Chesapeake, Virginia, United States
$23-$25/hr OnsiteFull Time
Associate’s degree in IT, computer science, or related field, or equivalent experience; networking knowledge, help desk experience, strong communication, customer service, and troubleshooting skills required. CompTIA A+ desired.
Apple, Google, Microsoft, Helpdesk software
2mo
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Tier II Support Technician
Chesapeake, Virginia, United States
OnsiteFull Time
3+ YOE3-5 years IT support/help desk; Microsoft 365, Windows 10/11, Azure AD; basic networking; strong customer service and documentation; familiarity with Intune/SCCM, ITSM.
Microsoft 365, Windows, Azure Active Directory, Intune, SCCM, Defender for Endpoint, ITSM, Remote Desktop, PowerShell, Teams, SharePoint, OneDrive
2mo
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Junior Network Operations Center Technician Student Worker (Federal Work Study Eligible Regent University students Only)
Virginia Beach, Virginia, United States
OnsitePart Time
Regent University: A private Christian university providing undergraduate and graduate education.
Monitor network performance, handle Help Desk tickets, document incidents, assist resolution, and collaborate with senior technicians. Familiarity with Windows/Linux, networking concepts, and monitoring tools.
VMware, Windows, Linux, TCP/IP, DNS, DHCP
3w
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IT Support Technician / Junior Systems Administrator
Hampton, Virginia, United States
$17-$20/hr OnsiteFull Time
Provide desktop/help-desk support, maintain hardware, software, network and server systems; support Windows/Mac, Active Directory, and assist with Windows Server administration.
Active Directory, Windows Server, Group Policy, Microsoft 365, Microsoft Office, Windows, Mac
4w
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$51k-$82k/yr OnsiteFull Time
2+ YOERequires DoD TS/SCI clearance, DoD 8570.01-M IAT II, education/experience combinations (BS+2, AA+4, HS+6), help desk management, PC OS and network knowledge.
4w
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SITEC - PC Technician - Little Creek, VA
Virginia Beach, Virginia, United States
$51k-$82k/yr OnsiteFull Time
2+ YOEDoD TS/SCI clearance and DoD 8570.01-M IAT II certification required; education/experience mix (BS+2,AA+4,HS+6). Help-desk, PC/OS, networking, and inventory management experience required.
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