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Helpdesk Technician
Muscle Shoals, Alabama, United States
OnsiteFull Time
Associate or bachelor's in a related field or equivalent experience; strong networking knowledge (TCP), hands-on IT troubleshooting, Microsoft 365 administration, and strong communication and problem-solving skills.
Microsoft 365, TCP
2w
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Helpdesk Tech
Huntsville, Alabama, United States
OnsiteFull Time
6+ YOEBachelor's in a technical field, six years related experience, meets IAT-II, active security clearance required.
2w
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Senior Helpdesk Tech
Huntsville, Alabama, United States
OnsiteFull Time
10+ YOEBachelor's degree in CS/IS/Engineering or related, 10 years relevant experience, must meet IAT-II, active security clearance required.
1mo
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Helpdesk Technician - Tier II
Washington or Fairfax or Huntsville
OnsiteFull Time
3+ YOEAssociate's degree in IT or equivalent, 3+ years help desk/desktop support, ServiceNow experience, strong Windows, mobile (iOS/Android), AV/VTC skills, and ability to obtain Public Trust clearance.
ServiceNow, Microsoft Windows, iOS, Android, ITSM
2w
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Senior Helpdesk Specialist (Remote)
Birmingham or Decorah or New Mexico or Texas
OnsiteFull Time
5+ YOE5-10 years help desk experience supporting court case management and jury software; advanced application troubleshooting, strong communication and customer service skills.
1mo
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Technical Support - Helpdesk Support Specialist I
Redstone Arsenal or Huntsville
OnsiteFull Time
0+ YOESecret clearance required; DoD IAT Level II / Security+CE certification required. Less than 2 years experience typical. Proficiency with ServiceNow or Remedy, Microsoft Active Directory, Remote Desktop, VDI, print server administration, and strong customer service and troubleshooting skills.
ServiceNow, Remedy, Microsoft Active Directory, Remote Desktop, Virtual Desktop Infrastructure (VDI)
1mo
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
1mo
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University Student Assistant - Technology Support Center (Fall 2026 - Spring 2027)
Jacksonville, Alabama, United States
$8/hr OnsitePart Time, Temporary
Must be an enrolled JSU student (min 3 credit hours), GPA ≥2.0 (if not first-time), able to operate a helpdesk, provide technical support, maintain confidentiality, and supply enrollment/transcript documentation.
MyJSU
1w
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Service Desk Analyst I
Birmingham, Alabama, United States
$23-$27/hr RemoteFull Time
2+ YOEAt least 2 years helpdesk/PC support experience, strong written/verbal communication, experience with MS Office 365/Outlook and Windows 10, PC imaging/deployment, phone systems and printers.
MS Office 365, Outlook, Windows 10, iPhone
1mo
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Graduate Administrative Assistant - Technology Support (Fall 2026 - Spring 2027)
Jacksonville, Alabama, United States
$8/hr OnsitePart Time
Must be a degree‑seeking graduate student enrolled at JSU (6–9 credits), complete required trainings (FERPA, sexual harassment), provide helpdesk and AV support, maintain inventory, and assist with computer/equipment setups.
DUO
1mo
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Linux Systems Administrator / Secret / Onsite: Huntsville, AL
Huntsville, Alabama, United States
OnsiteFull Time
Requires Secret clearance to start and ability to obtain Top Secret; DoD 8570 IAT II/III cert (Security+, CASP, CISSP) within 6 months; Linux/UNIX administration, lifecycle/configuration management, vulnerability remediation, helpdesk support; able to lift 30 lbs.
RH 7.x, RH 8.x, Ansible, Red Hat OpenShift, Kerberos, LDAP, NTLM, Active Directory, DHCP, DNS, Group Policy, WSUS, TCP/IP, UDP, SMTP, NFS, FTP, Telnet, SSH, Microsoft Windows 10, Microsoft Windows 11, VMware vSphere, VSphere vCenter, ESXi, KVM, STIG, RMF
1mo
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Customer Success Advocate
United States or Alabama or California or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Minnesota or Missouri or Montana or Nevada or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia
$35k-$38k/yr RemoteFull Time
1+ YOE1–2 years client service or helpdesk experience in a tech environment; ability to work 11:00 AM–8:00 PM ET M–F; proficiency with CRM/ticketing systems, Microsoft Office, and virtual training; reliable high-speed internet and dedicated home office.
Aurora, ScreenMeNow, MIS Admin, Gateway Tools, Zendesk CRM, Microsoft Teams, Microsoft Office
2mo
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Contracts Manager
Remote or Huntsville or Colorado Springs
RemoteFull Time
8+ YOESECRET clearance; eligible for TOP SECRET and SCI; Bachelor's degree; 8+ years federal contract management; FAR/DFARS knowledge; leadership in multi-functional teams; IT operations experience; able to support U.S. and CONUS time zones; travel to client sites.
FAR, DFARS, IT systems, helpdesk, cybersecurity, network administration, information management, contract documentation, reporting, compliance tracking
5d
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Technical Support Analyst I
Dothan, Alabama, United States
OnsiteFull Time
1+ YOEAssociate/Bachelor or 1–2 years technical experience, MCP/A+ or equivalent certification, valid driver\u0019s license, exceptional customer service, ability to handle sensitive confidential materials.
Service Desk
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Configuration Administration Senior - Kwajalein Atoll - 3870
Huntsville or Marshall Islands
OnsiteFull Time
5+ YOEBachelor's or equivalent experience, 5+ years IS documentation with cybersecurity focus, active cybersecurity certification, experience with STIGs/RMF/DoD regulations, ability to obtain U.S. Secret clearance and U.S. citizenship.
Microsoft Office, Microsoft SharePoint, Microsoft Teams, DevSecOps, ITSM, SIEM, Jira, GitLab, ServiceDesk, ACAS
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