1mo
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IT Helpdesk Specialist
Cambridge or Arlington or Seattle
$60k-$100k/yr OnsiteFull Time
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
MacOS, Windows, Linux, Bash, Python
1w
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IT Helpdesk Specialist I
Bremerton, Washington, United States
$25-$28/hr OnsiteFull Time
2+ YOE2+ years IT/help desk experience with Microsoft Windows and MS Office; CompTIA A+, Network+ or Security+ required; maintain Cyber Security Workforce eligibility and ability to obtain Secret clearance.
Microsoft Windows, Microsoft Office, Microsoft Internet Explorer, Adobe, NMCI
4w
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
1mo
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Service Desk Analyst
Lynnwood, Washington, United States
$21-$26/hr OnsiteFull Time
3+ YOEProvide IT helpdesk support to end users across store, home office, and distribution centers; handle incidents, tickets, and on-call support. Requires strong customer service and technical troubleshooting skills.
Windows, Mac, Linux, ITSM, Networking
1w
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Project Manager
Keyport, Washington, United States
OnsiteFull Time
3+ YOEBachelors degree required, 3+ years project management experience (helpdesk/call center preferred), PMP preferred, Secret clearance and Section 508/records management experience, Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1w
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Endpoint Operations Technician II
Renton, Washington, United States
$25-$27/hr OnsiteFull Time
2+ YOE2+ years helpdesk experience, HS diploma/GED, strong communication, proficiency with Microsoft Outlook/Exchange, Windows and Mac support, Active Directory, remote access and network authentication, mobile device support.
Microsoft Outlook, Outlook Web Access, Microsoft Exchange, Windows, Mac, Juniper, Cisco, Zoom, WebEx, iOS, Android, Active Directory
1mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
2mo
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Senior Service Desk Analyst
Kent, Washington, United States
$75k-$90k/yr OnsiteFull Time
6+ YOE6+ years IT support/helpdesk experience; hands-on Microsoft Intune, Autopilot, Entra ID/Azure AD; Windows 10/11, TCP/IP networking, printer configuration, SharePoint Online, and basic PowerShell skills.
Microsoft Intune, Autopilot, Entra ID (Azure AD), Windows 10, Windows 11, SharePoint Online, PowerShell, Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Admin Center
1mo
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IT Help Desk Technician 1
Bellevue, Washington, United States
OnsiteFull Time
0+ YOEHigh school diploma required; 0–2 years helpdesk experience. Strong Windows/macOS skills, Active Directory/Azure Entra ID, Microsoft Office 365, basic networking, MDM (Jamf/Intune), QA/testing, scripting, Git, SQL, APIs, and strong customer service.
Windows, macOS, Microsoft Office 365, Active Directory, Azure Entra ID, Jamf, Intune, Git, Jira, Bugzilla, Azure DevOps, APIs, SQL, MDM
1d
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IT Help Desk Technician
Seattle, Washington, United States
$25-$30/hr OnsiteFull Time
3+ YOE3+ years help desk experience, associate degree or equivalent, strong Office 365 and Windows knowledge, hardware and networking troubleshooting, excellent communication and customer service, CompTIA A+/Network+ preferred.
Microsoft Office 365, Windows, ServiceDesk, ServiceNow, Jira, Active Directory, TCP/IP, DNS, DHCP, VPN