23 helpdesk jobs at 16 companies in Miami, FL

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Helpdesk Technician III
Miami, Florida, United States
OnsiteFull Time
Independent Living Systems
Independent Living Systems: Provides healthcare management and nutritional support for vulnerable populations.
5+ YOEBachelor's in IT or related (or equivalent experience), 5+ years helpdesk/technical support, strong Windows and macOS knowledge, hardware/software/network troubleshooting, excellent communication.
Windows, macOS
2mo
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Helpdesk Tier 1
Boca Raton, Florida, United States
$50k-$60k/yr OnsiteFull Time
iPower Technologies
iPower Technologies: Provides managed IT services and computer network infrastructure solutions.
Helpdesk support experience; strong communication; ability to log and document issues; customer-focused; able to work under deadlines.
Windows, Office 365, Active Directory, Microsoft Exchange, Ticketing systems, Remote support tools
1mo
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Helpdesk Manager
Doral, Florida, United States
OnsiteFull Time
DASI
DASI: Global provider of aftermarket commercial aircraft parts and inventory.
5+ YOE5+ years industry experience, degree in IT or equivalent experience, experience managing support teams, strong communication, organizational and problem-solving skills.
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Helpdesk Manager
Doral, Florida, United States
OnsiteFull Time
DASI
DASI: Global provider of aircraft aftermarket parts and inventory solutions.
5+ YOE5+ years experience in aviation or related industry, bachelor\u0002s degree in IT or related field (required), proven team management and technical support experience, strong communication, organization, and problem-solving skills.
3w
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Helpdesk Support
Miramar, Florida, United States
OnsiteFull Time
VITAS Healthcare
VITAS Healthcare: Provides hospice and palliative care for end-of-life patients.
5+ YOE5 years IT experience with 3 years customer support; strong written and verbal communication; working knowledge of computers and software including Outlook, Excel, and Word; Bachelor's in Computer Science or related preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word
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Helpdesk Tier 3
Boca Raton, Florida, United States
$80k-$90k/yr OnsiteFull Time
iPower Technologies
iPower Technologies: Provides managed IT services and network infrastructure solutions.
6+ YOE6+ years in business IT support or MSP; experience with Windows Server, Active Directory, Office 365/Azure AD, VMware/Hyper-V, networking, backups, strong troubleshooting and documentation skills.
Windows Server 2008, Windows Server 2012, Windows Server 2016, Windows Server 2019, Active Directory, Group Policy, Azure AD, Microsoft Office 365, OneDrive, Microsoft SharePoint, Microsoft Teams, Microsoft Exchange, Windows 7, Windows 8, Windows 10, Windows 11, Microsoft Office, Adobe, Firewalls, Routers, Managed Switches, LAN, WAN, DNS, DHCP, VMware, Hyper-V, Acronis, Veeam
2w
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2026-2027 Nursing and Health Science Deans Office, IT Helpdesk Student Assistant
Miami, Florida, United States
$14/hr OnsitePart Time
Florida International University
Florida International University: Public research university offering undergraduate and graduate degree programs.
Must be an FIU student with Federal Work Study and minimum 6 credits; experience with Windows 7/10, Microsoft Outlook/Office, SharePoint, network printing, Level I PC support, and basic AV/Zoom helpful; background check required.
Windows 7, Windows 10, Microsoft Outlook, Microsoft Office, SharePoint, Zoom, Windows Server 2012, Mac OS
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IT Helpdesk Technician
Deerfield Beach, Florida, United States
OnsiteFull Time
Mapei
Mapei: Manufactures chemical adhesives and sealants for the construction industry.
1+ YOEHigh school diploma/GED required (associate preferred), 1–2 years related experience, proficiency with Microsoft Office and Windows, ability to lift and access workstations, strong communication and troubleshooting skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, Windows
3mo
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Technical Support 2
Pompano Beach, Florida, United States
$22/hr OnsiteFull Time
Point Blank Enterprises
Point Blank Enterprises: Designs and manufactures body armor and tactical protective equipment.
3+ YOEThree years IT experience; BS in IT or related field; knowledge of PC, network, and helpdesk support; certifications desirable; US person required for ITAR compliance.
Networking, PC hardware, Routers and switches, Helpdesk software, Remote support tools, Cybersecurity basics
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Help Desk Agent
Atlanta or Birmingham or Boston or Chattanooga or Chicago or Charleston or Dallas or Denver or Edwardsville or Fort Lauderdale or Fort Worth or Houston or Jefferson City or Kansas City or Los Angeles or Miami or Nashville or New York or Park City or Philadelphia or Phoenix or Raleigh or Seattle or San Francisco or Salt Lake City or St. Joseph or St. Louis or Wilmington or Washington
$55k-$65k/yr HybridFull Time
Polsinelli
Polsinelli: Am Law 100 law firm providing comprehensive legal services.
1+ YOE1+ year helpdesk support experience (law firm or professional services preferred). Bachelor's in IT-related field preferred. Proficiency with Windows 10, Office 365, Outlook, SCCM, Active Directory, iManage/Kofax/Litera, Zoom/MS Teams, and help desk ticketing.
Microsoft Windows 10, Microsoft Office 365, Microsoft Outlook, Microsoft O365 Exchange, SCCM, Active Directory, iManage, Kofax, Litera, Zoom, MS Teams, Mimecast, Helpdesk Ticketing System
5d
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Data Center Technician - MIA Airport
Miami, Florida, United States
$25-$27/hr OnsiteFull Time
ESP Global Services
ESP Global Services: Provides global managed IT support and infrastructure services.
1+ YOE1+ year helpdesk/desktop support experience, Windows and Mac troubleshooting, hardware/software setup, knowledge of networking and printing, CompTIA A+/Network+/Security+ or equivalent.
Microsoft Windows, Mac, Android, iOS, IPAD
3w
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IT SYSTEMS ANALYST I
Plantation, Florida, United States
$72k-$135k/yr OnsiteFull Time
City of Plantation
City of Plantation: Provides municipal government services to the Plantation community.
5+ YOEKnowledge of SQL/SRSS, C#, Microsoft Active Directory, ITSM/helpdesk, ITIL Foundation (obtain within 1 year); bachelor's in IT preferred; ability to handle CJIS-protected information.
SQL, SQL Report Services (SRSS), C#, Microsoft Active Directory, Microsoft Azure, Amazon Web Services (AWS), Python, PowerShell, Linux, IT Service Management (ITSM)
6d
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Jr IT Systems Administrator
Miami, Florida, United States
OnsiteFull Time
Housing Trust Group
Housing Trust Group: Develops and manages affordable and market-rate multifamily residential communities.
2+ YOE2-3 years IT support experience, skilled with M365/SharePoint, Ubiquiti, AI administration (Claude, CoPilot), helpdesk support, hardware/software deployments, strong communication and problem-solving.
Microsoft M365, Microsoft SharePoint, Ubiquiti, Claude, CoPilot
1w
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Service Desk Admin I
Miramar, Florida, United States
$46k-$49k/yr OnsiteFull Time
Space Coast Credit Union
Space Coast Credit Union: Member-owned cooperative providing banking, lending, and financial services.
1+ YOE1–3 years IT/helpdesk or customer support experience, two-year degree or equivalent, CompTIA A+ accepted, ability to triage and troubleshoot hardware/software, strong communication and customer service skills.
1mo
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State Student Systems Admin
Fort Lauderdale, Florida, United States
HybridFull Time
Charter Schools USA
Charter Schools USA: Manages a national network of tuition-free public charter schools.
3+ YOE3+ years managing PowerSchool/PowerTeacher; experience with PowerSchool and Clever; advanced Excel and Microsoft Office skills; bachelor's in education/computer science or equivalent; experience with state reporting, training, and helpdesk support.
PowerSchool, PowerTeacher, Clever, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1w
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IT Support Services II - Help Desk
Miami Lakes, Florida, United States
OnsiteFull Time
Courser
Courser: Provides managed IT services through a network of partner companies.
3+ YOE3-5 years IT support or system administration experience, bachelor\u0002s degree or equivalent preferred, strong OS and networking knowledge, experience with helpdesk/ticketing systems, and problem-solving and communication skills.
Windows Server, Linux, macOS, AWS, Azure, VMware, Hyper-V, ConnectWise, ServiceNow, JIRA, Zendesk
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
1mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN