9 helpdesk jobs at 9 companies in Norwich, CT
4d
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Helpdesk Technician
Weatogue, Connecticut, United States
$65k-$70k/yr OnsiteFull Time
6+ YOERequires 6–8 years of IT helpdesk or desktop support experience, IT or related degree or equivalent, Microsoft 365 and Active Directory/Azure AD administration, Windows and networking knowledge, and strong customer service skills.
Zendesk, Yardi Voyager, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online, Active Directory, Azure AD, Zoom, Zoom Phone, Windows, VPN, DNS, DHCP, PowerShell
3w
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Helpdesk Support
East Hartford, Connecticut, United States
OnsiteFull Time
3+ YOERequires 3+ years of help desk or technical support experience, ticketing systems experience, remote troubleshooting, rotating-shift availability, U.S. work eligibility, and strong analytical and communication skills.
Linux, AWS
2w
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IT Helpdesk Technician
Northampton or Springfield
$20/hr OnsiteFull Time
0+ YOE0–2 years IT/help desk experience, comfortable on phone, troubleshooting Windows and Microsoft 365, strong communication, reliable, eager to learn; A+ certification a plus.
Windows, Microsoft 365
4w
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Network Technician - Level 2 Helpdesk
Providence, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years helpdesk/technical support, associate degree or equivalent, strong Windows/macOS and networking skills, Active Directory/DNS/DHCP experience, familiarity with Kaseya, ScreenConnect, SentinelOne, Huntress; strong troubleshooting and communication.
Active Directory, DNS, DHCP, TCP/IP, VLAN, BitLocker, MFA, Kaseya, ScreenConnect, SentinelOne, Huntress, Adobe, Microsoft Office365, SAP, 4D, JMAS, Sage, Webex, SonicWall NetExtender, RDP
1w
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Email Support Specialist (Remote)
New Haven, Connecticut, United States
$24-$30/hr RemoteFull Time, Contract
Professional customer support experience, excellent written English, analytical and troubleshooting skills, remote-work discipline, empathy, and proficiency with helpdesk and CRM software.
Zendesk, Salesforce, CRM
3d
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IT Systems Support Technician - Level 1 - RI
Cranston, Rhode Island, United States
$63k-$65k/yr OnsiteFull Time
2+ YOEAssociate degree in IT, computer science, or related field or equivalent experience; 2 years in helpdesk or technical support; Microsoft 365, Hosted Exchange, RMM, and IT security knowledge.
Microsoft 365, Hosted Exchange, Remote Monitoring and Management (RMM), CompTIA Network+, CompTIA Security+, Microsoft Certified, Jamf, Service Level Agreements (SLA), SIEM
1w
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PT Operations Technology Support Analyst
Hartford, Connecticut, United States
$20-$25/hr OnsitePart Time
1+ YOEBachelor's degree (or equivalent) in related field plus 1 year relevant experience; familiarity with CAD/AVL, helpdesk systems, SQL and Microsoft Office; valid driver’s license required.
CAD/AVL, TransitMaster, ServiceNow, Genuity, Freshdesk, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SQL, Business Intelligence
1w
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Corporate Director of IT Operations
Hartford, Connecticut, United States
$90k-$100k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years IT experience with 5+ years leadership; deep MSP/corporate IT expertise across helpdesk, systems, cloud, networking, and security; strong incident response, automation, and documentation skills.
Windows Server 2019+, Active Directory, GPO, DNS, DHCP, PowerShell, VMware, Hyper-V, Microsoft 365 Admin Center, Exchange Online, Intune, Defender for Office 365, Azure AD Connect, SonicWall, Meraki, Unifi, ConnectWise, HaloPSA, N-able, Ninja, Wireshark, ProcMon
2w
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Organizational Performance Specialist (Hybrid Position, Monday - Friday, 9:00 am - 5:00 pm)
Farmington, Connecticut, United States
$21-$23/hr HybridFull Time
Support EHR/EMR and intranet systems, create training materials, deliver virtual/in-person trainings, run data quality checks and reports, and assist with accreditation and system implementations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Publisher, Microsoft SharePoint, Microsoft Teams, EHR/EMR, Helpdesk, Reporting platforms