5 helpdesk jobs at 4 companies in Rockford, IL
2mo
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Level 1 Helpdesk Technician
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOEComptia A+ and Comptia Net+ required, 2+ years MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, remote support ability, and participation in weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
3d
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
2mo
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Helpdesk Technician - Tier 1
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOECompTIA A+ and CompTIA Net+ required, 2+ years MSP experience, proven help desk/customer support, troubleshooting of computer systems and mobile devices, strong documentation and process-following, weekend on-call participation.
Entrepreneurial Operating System (EOS)
1mo
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Helpdesk Support Specialist
Freeport, Illinois, United States
$44k-$60k/yr OnsiteFull Time
Provide first-line IT support: troubleshoot hardware/software, set up computers and user access, perform preventative maintenance, maintain documentation; willing to train; familiarity with Windows and Microsoft Office helpful.
Windows, Microsoft Office, Zapier
2d
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IT Logistics & Asset Management Analyst
Batavia, Illinois, United States
$47k-$64k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED, valid driver's license, two years of Microsoft Office Suite experience, customer service experience, strong organization, communication, prioritization, and ability to lift 30 pounds.
Microsoft Office Suite, Configuration Management Database (CMDB), CMDB, ServiceDesk