5 helpdesk specialist jobs at 5 companies in Smithfield, RI
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IT Helpdesk Specialist
Boston, Massachusetts, United States
$85k-$100k/yrOnsiteFull Time
Earnix: AI-driven intelligent decisioning platform for insurance and banking.
2+ YOE2+ years helpdesk/IT support experience; hands-on Windows and macOS support; Microsoft Intune and Kandji MDM; Entra ID (Azure AD) and Microsoft Office 365 administration; ticketing/ITSM experience; networking and asset management skills.
Windows, macOS, Microsoft Intune, Kandji, Entra ID (Azure AD), Microsoft Office 365, Jira Service Management, Freshservice, Microsoft Teams
MORSE Corp: Develops AI and autonomous systems for US national security.
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
Worcester Public Schools: Public school district providing K-12 education in Worcester, Massachusetts.
3+ YOEThree years of hardware repair troubleshooting, computer science associate degree or equivalent experience, Windows, Microsoft Office, Gmail, G Suite, TCP/IP networking, printer repair, driver's license, clean record, and ability to lift 40 pounds.
Windows, Microsoft Office, TCP/IP, Gmail, G Suite, Jamf Pro, IncidentIQ, Google Workspace, Mac Cache Servers, Chromebooks, iPads, Microsoft Active Directory, Ethernet, WAN
Massachusetts Bay Transportation Authority: Operates public transportation services in the Greater Boston area.
4+ YOE4+ years supporting handheld scanners/printers/smartphones, valid driver\u0002s license and vehicle, hybrid work twice weekly, familiarity with Microsoft Office, helpdesk triage and strong communication.
Inventory Data Collection System (IDCS), handheld barcode scanner, Zebra barcode printer, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
ICTS Support Specialist (40 hours/12 months), CRLS
Cambridge, Massachusetts, United States
$59k-$70k/yrOnsiteFull Time
Cambridge Public Schools: Provides public K-12 education and student services in Cambridge.
Experience supporting student Chromebook deployments, excellent communication, ability to run a student helpdesk, multitask in a fast-paced school, and work collaboratively with staff and students.