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44 helpdesk specialist jobs at 16 companies in Virginia

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Helpdesk Specialist (Tier 1)
Fort Belvoir, Virginia, United States
$65k-$71k/yr OnsiteFull Time
JCS Solutions
JCS Solutions: Delivers digital transformation, cybersecurity, and cloud infrastructure services.
2+ YOEActive TS/SCI clearance, IAT Level II (Sec+) prior to start, 2+ years IT helpdesk experience, Remedy/Service Now experience, ADPE/VDI support, strong troubleshooting and customer service skills.
Remedy, Service Now, Microsoft Office 365, Windows Server, Cisco, VDI
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2mo
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IT Helpdesk Specialist
Cambridge or Arlington or Seattle
$60k-$100k/yr OnsiteFull Time
MORSE Corp
MORSE Corp: Develops AI and autonomous systems for US national security.
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
MacOS, Windows, Linux, Bash, Python
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3w
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Helpdesk Specialist
Fort Belvoir, Virginia, United States
OnsiteContract
SMS Data Products Group
SMS Data Products Group: Provides IT infrastructure modernization and cybersecurity for federal agencies.
Active DoD Top Secret/SCI clearance required; desktop support experience with Windows 10/11, hardware installation, KVM/multi-monitor, and basic network protocols (TCP/IP, DHCP, DNS); strong troubleshooting and communication skills.
Windows 10, Windows 11, TCP/IP, DHCP, DNS, KVM
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1mo
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IT HELPDESK SPECIALIST
Washington or Manassas or Ashburn
OnsiteFull Time
Constellation West
Constellation West: Provides mission-critical technology services for federal government agencies.
Extensive enterprise desktop and endpoint management experience with Windows and macOS, Microsoft Intune and JAMF, identity management, advanced troubleshooting, and service desk leadership.
Microsoft Intune, JAMF, Ivanti, KACE, Windows, macOS, iOS, Android, AWS, Microsoft Entra ID (Azure AD), Active Directory, Windows Event Viewer, macOS Console
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1w
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Helpdesk Specialist T2
Fort Belvoir, Virginia, United States
$95k-$109k/yr OnsiteFull Time
Sarela Technology Solutions
Sarela Technology Solutions: Provides cybersecurity and cloud engineering services to the DoD.
6+ YOERequires active DOD TS/SCI clearance, IAT Level II certification such as Security+, 6–10 years' experience depending on degree, IT ticketing and remote support experience, and service-level goal experience.
Remedy, ServiceNow, ITSM, ITIL, Active Directory, VDI, Windows Server, Cisco
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2w
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APACS Helpdesk Specialists
Arlington, Virginia, United States
$70k-$90k/yr HybridFull Time
Systems Planning and Analysis
Systems Planning and Analysis: Provides technical and analytical support to national security agencies.
0+ YOEActive Secret clearance or eligibility, helpdesk or customer-support experience (0+ years for junior, 4+ for journeyman), strong communication, ability to follow ticketed procedures, and familiarity with APACS or government case-management systems.
APACS, Foreign Clearance Guide, ITIL
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1mo
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Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
Tysons, Virginia, United States
$76k-$94k/yr OnsiteFull Time
M.C. Dean
M.C. Dean: Design-build and systems integration for complex, mission-critical infrastructure.
6+ YOEAbility to obtain Public Trust; 6+ years helpdesk/technical or security systems support; working knowledge of access control, VMS, networking, hardware/software diagnostics; strong communication and ticket management skills.
LenelS2, Genetec, AMAG, Brivo, HID, Milestone, Avigilon, Genetec Security Center, ExacqVision, Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware, Instrumentation calibrator/simulator
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6d
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Oracle Cloud HCM HR HelpDesk Specialist
Washington or Arlington
$100k-$203k/yr RemoteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
U.S. citizenship, Oracle Cloud HCM HR HelpDesk exposure, requirements analysis, functional design documentation, system configuration, testing, and defect triage experience.
Oracle Cloud HCM HR HelpDesk, Oracle Core HCM, Oracle HCM Cloud, RICEFW
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1mo
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Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
Tysons, Virginia, United States
$76k-$94k/yr OnsiteFull Time
M.C. Dean
M.C. Dean: Designs and builds cyber-physical systems for mission-critical facilities.
4+ YOEProvide Tier 1–2 support for electronic security systems; 4+ years experience with Associate's or 6+ with HS; ability to obtain Public Trust; knowledge of access control, VMS, networking, and ESS hardware.
LenelS2, Genetec, AMAG, Brivo, HID, Milestone, Avigilon, Genetec Security Center, ExacqVision, Allen Bradley PLC, Ignition, Distech, Niagara, Siemens Desigo, Eaton Foreseer, Schneider EPO, Open Systems Interconnection (OSI), Wonderware
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3mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOEProactive, detail-oriented support specialist with ~2+ years software support or customer service experience; strong technical aptitude, precision, documentation skills, and experience with helpdesk/project tools.
Notion, Zendesk
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3mo
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Technology Support Specialist
Charlottesville, Virginia, United States
OnsiteFull Time
UVIMCO
UVIMCO: Manages the University of Virginia's endowment and long-term investments.
IT helpdesk support experience; associate degree or higher preferred; Windows/macOS, networking, M365; cybersecurity basics; AI workflow familiarity a plus.
Windows, macOS, Microsoft 365, Intune, Entra ID, Microsoft Graph API, VPN, Wi-Fi, Networking
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1mo
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IT Support Specialist
Roanoke, Virginia, United States
OnsiteFull Time
Harmony Senior Services
Harmony Senior Services: Senior living communities offering independent and assisted living.
2+ YOEAssociate degree or equivalent with 2+ years IT helpdesk experience; Windows, Office, TCP/IP knowledge; ability to communicate with technical and non-technical users; willingness to travel up to 50%.
Windows, TCP/IP, CCTV, Microsoft Office
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15h
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Sales Specialist NF2
Quantico, Virginia, United States
$16-$18/hr OnsiteFull Time
Marine Corps Community Services
Marine Corps Community Services: Provides quality of life programs and services for Marines.
1+ YOEAt least one year of customer sales experience required. Replenishment and merchandise management knowledge preferred; attention to detail required. Must complete background screening and NACI.
Self-Checkout, Help Desk
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14h
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Information Technology Specialist
Henrico, Virginia, United States
$84k-$97k/yr OnsiteFull Time
Commonwealth of Virginia
Commonwealth of Virginia: State government providing public services to Virginia residents.
5+ YOEHigh school diploma, GED, or equivalent and five years of IT service desk or support experience. Requires hardware, software, network troubleshooting, Microsoft Office 365 administration, and strong analytical and communication skills.
Microsoft Office 365, Microsoft Office, Asset Management, IT Service Desk, ticketing system, routers, switches, wireless access points, desktop computers, laptop computers, mobile devices
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4w
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IT Support Specialist - TS/SCI with Polygraph
Vienna, Virginia, United States
$106k-$144k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE5+ years IT support experience, Tier 1/2 helpdesk, remote desktop support, VTC and Microsoft Teams/WebEx/Skype support, enterprise ticketing, hardware/software deployment, strong customer service and communication.
Microsoft Teams, WebEx, Skype, VTC, enterprise ticketing system, UPS
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3mo
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Linchpin Solutions Inc - Help Desk Specialist
Virginia, United States
OnsiteFull Time
Linchpin Solutions: Provides technical services and logistics for tactical defense communications.
1+ YOE1-2 years IT Helpdesk experience preferred; HS diploma; DoD 8140/8570.01-M IAT Level I; CompTIA A+; HDI CSR; active Public Trust clearance; onsite, full-time schedule in North-East Virginia.
Microsoft Office, Ticketing software, Distance learning platforms, Enrollment systems
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1d
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IT SPECIALIST (CUSTOMER SUPPORT)
Norfolk, Virginia, United States
$26-$29/hr OnsiteFull Time
Department of the Navy
Department of the Navy: Protects the United States through naval and marine operations.
Bachelor's degree in a computer-related field or qualifying specialized experience; knowledge of IT security, cybersecurity threats, networks, operating systems, troubleshooting, customer support, and help desk resolution.
operating systems, helpdesk ticketing system, problem resolution databases, network equipment, virus protection
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1w
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Technical Service Desk Specialist
Virginia Beach, Virginia, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
Tier I and II application support, service desk ticket resolution, customer communication, technical troubleshooting, high school diploma or GED, and Secret clearance required.
SharePoint, PowerApps, Foundry, CompTIA Security+, Service Desk
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1w
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Technical Service Desk Specialist
Virginia Beach, Virginia, United States
$53k-$108k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
Requires Secret clearance, high school diploma or GED, technical support experience, ticketing-system experience, customer communication skills, and ability to work independently in a fast-paced environment.
Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera Browser, Blackberry Browser, SharePoint, PowerApps, Foundry, Service Desk
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3w
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IT Support Services
Arlington or Sterling
$77k-$163k/yr OnsiteFull Time
Nightwing
Nightwing: Provides advanced cyber and intelligence solutions for national security.
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred), 5+ years relevant experience including 3+ years helpdesk and MacOS/iOS support; BS in computer-related field or HS plus 7+ years; Security+ desired; VPN, virtual desktop, NetApp and asset-management experience.
Citrix, VMWare, NetApp ONTAP, SAN, VPN, MacOS, iOS, shell
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