8 helpdesk specialist jobs at 8 companies in Worcester, MA
2mo
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IT Helpdesk Specialist
Boston, Massachusetts, United States
$85k-$100k/yr OnsiteFull Time
2+ YOE2+ years helpdesk/IT support experience; hands-on Windows and macOS support; Microsoft Intune and Kandji MDM; Entra ID (Azure AD) and Microsoft Office 365 administration; ticketing/ITSM experience; networking and asset management skills.
Windows, macOS, Microsoft Intune, Kandji, Entra ID (Azure AD), Microsoft Office 365, Jira Service Management, Freshservice, Microsoft Teams
2mo
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IT Helpdesk Specialist
Cambridge or Arlington or Seattle
$60k-$100k/yr OnsiteFull Time
Provide Tier 1/2 helpdesk support for macOS, Windows, and Linux; onboard users; troubleshoot desktops, servers, and networks; scripting in Bash and Python; perform vulnerability scanning, audits, and incident response; US citizenship and ability to obtain a US security clearance.
MacOS, Windows, Linux, Bash, Python
5d
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IT Helpdesk Support Specialist
Worcester, Massachusetts, United States
$26-$36/hr OnsiteFull Time
3+ YOEThree years of hardware repair troubleshooting, computer science associate degree or equivalent experience, Windows, Microsoft Office, Gmail, G Suite, TCP/IP networking, printer repair, driver's license, clean record, and ability to lift 40 pounds.
Windows, Microsoft Office, TCP/IP, Gmail, G Suite, Jamf Pro, IncidentIQ, Google Workspace, Mac Cache Servers, Chromebooks, iPads, Microsoft Active Directory, Ethernet, WAN
3w
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Device Specialist
Boston, Massachusetts, United States
$35/hr HybridContract
4+ YOE4+ years supporting handheld scanners/printers/smartphones, valid driver\u0002s license and vehicle, hybrid work twice weekly, familiarity with Microsoft Office, helpdesk triage and strong communication.
Inventory Data Collection System (IDCS), handheld barcode scanner, Zebra barcode printer, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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IT Support Specialist
Nashua, New Hampshire, United States
$20-$25/hr HybridPart Time
1+ YOE1–3 years helpdesk/IT support experience; strong customer-service and communication skills; experience with Windows PCs, Microsoft 365, Citrix, Teams/Zoom, VoIP phones; able to lift ~40 lbs and provide on-site hands-on support.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Citrix, Zoom, VoIP
2w
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ICTS Support Specialist (40 hours/12 months), CRLS
Cambridge, Massachusetts, United States
$59k-$70k/yr OnsiteFull Time
Experience supporting student Chromebook deployments, excellent communication, ability to run a student helpdesk, multitask in a fast-paced school, and work collaboratively with staff and students.
Chromebook
1w
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Technical Operations Specialist
Winnipeg or Oakville or Peterborough or Holmdel or British Columbia
$73k-$94k/yr OnsiteFull Time
3+ YOERequires 3+ years in operational or technical support, strong communication, customer service, diagnostic and analytical skills, computer literacy, multitasking, prioritization, and ownership of projects.
SaaS, AI, machine learning, help desk, ticketing systems
4d
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EDP Programmer I (Service Desk Specialist I)
Amherst, Massachusetts, United States
OnsiteFull Time
1+ YOEHigh school diploma plus one year of IT troubleshooting experience, or an IT-related associate or bachelor's degree substitution. Requires driver's license, customer service, communication, and analytical skills.
Service Desk, IT Service Management (ITSM)