14 helpdesk technician jobs at 11 companies in New York

1mo
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Helpdesk Technician
Commack, New York, United States
$50k-$65k/yr OnsiteFull Time
Bren-Tronics
Bren-Tronics: Manufacturer of rechargeable batteries, chargers, and portable power systems for military and defense customers.
1+ YOE1–3 years IT/help desk experience; support Windows, Microsoft 365, Active Directory; troubleshoot hardware, printers, mobile devices, and basic networking; follow ITAR/CUI and cybersecurity policies.
Microsoft 365, Windows 10/11, Active Directory, Microsoft Office
3d
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Senior Helpdesk Technician
New York City, New York, United States
$71k-$82k/yr OnsiteFull Time
City of New York
City of New York: Official government portal for the City of New York.
1+ YOERequires a bachelor's degree and 2 years of related community work experience, or high school diploma/equivalent and 6 years of experience; all candidates need at least 1 year of related experience.
Remedy, Microsoft Windows Server 2012+, Microsoft Windows 10, Microsoft Office 365
2w
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Senior Helpdesk Technician
New York City, New York, United States
$71k-$82k/yr FieldFull Time
City of New York
City of New York: Official government portal for the City of New York.
2+ YOERequires a technical certificate plus 2 years' experience, bachelor's degree plus 3 years, high school diploma plus 4 years, or equivalent; at least 2 years of full-time computer operations or network experience.
Microsoft Windows Server 2012+, Microsoft Windows 10, Microsoft Office 365, CADD
3w
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PC Helpdesk Technician
Syracuse, New York, United States
$24-$36/hr OnsiteFull Time
C&S Companies
C&S Companies: Private U.S. engineering, architecture, planning, environmental, and construction-services firm serving governments, developers, industry, and the military.
1+ YOEAssociate's degree and 1–3 years of applicable experience; NYS driver's license; strong technical, communication, customer service, organizational, and troubleshooting skills; ability to lift 30 pounds.
Windows, Microsoft Office 365, Microsoft PowerShell, CompTIA A+, helpdesk ticketing systems
1mo
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Level I Helpdesk Technician
Hauppauge, New York, United States
$40k-$55k/yr OnsiteFull Time
Acture Solutions
Acture Solutions: Managed IT and cybersecurity services provider serving K-12 schools, healthcare, financial institutions, nonprofits, and other regulated organizations.
0+ YOEProvide Tier 1 technical support for users and clients, troubleshoot hardware/software/networking and Microsoft 365/Azure AD issues, use ticketing systems, and assist with onboarding/offboarding.
Autotask, Kaseya, Datto RMM, Microsoft 365, Azure Active Directory, Active Directory, Windows 10, Windows 11
3w
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Intern-IT Helpdesk Tech - Fall 2026
Bohemia, New York, United States
$17-$24/hr OnsiteInternship, Full Time
North Atlantic Industries
North Atlantic Industries: Independent U.S. manufacturer of rugged embedded electronics and power systems for military, aerospace, industrial, and commercial customers.
Currently enrolled in or experienced in computer science, information technology, or a related field; Windows and Microsoft Office proficiency; communication skills; and ability to lift 30 pounds and work at heights.
Windows, Microsoft Office
1w
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Federal Work Study - Desktop Technician - IT department WPK
New Jersey or New York
HybridPart Time
Berkeley College
Berkeley College: Private for-profit college serving students through career-focused degree and certificate programs in NY, NJ, and online.
Resolve helpdesk issues, maintain campus equipment and asset records, support computer installations, provide customer service, and assist with campus and hybrid events.
Helpdesk, asset management system
1w
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IT Support Technician II
New York City, New York, United States
$75k/yr OnsiteFull Time
NYCDCC Benefit Funds
NYCDCC Benefit Funds: Nonprofit labor-benefits administrator providing health, retirement, training, and related benefits to New York City union carpenters.
2+ YOEBachelor’s degree in IT, computer science, or related field; 2+ years of helpdesk or desktop support experience; Windows 11 and Microsoft 365 knowledge; strong communication and problem-solving skills.
Windows 11, Microsoft 365, Microsoft 365 applications, iPhones, iPads, VoIP, routers, switches, firewalls, incident ticketing system, CompTIA A+, Network+, Security+
3w
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Support Technician
Conklin, New York, United States
$35k-$53k/yr OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEAssociate degree preferred; 1–3 years of experience preferred. Requires IT hardware and software troubleshooting, WMS/WCS support, Microsoft Office, communication, and end-user assistance skills.
RF scanning equipment, Monarch label printers, desktop PCs, laptops, PDT, WM, PTL, Camera, RLM, MHE, IDF cabinets, UPS, AS400, Manhattan WM, LM, MHE Servers, Microsoft Servers, Microsoft Office, WMS, WCS, IT Service Desk
2w
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Help Desk Technician
New York City, New York, United States
$61k/yr OnsiteFull Time
City of New York
City of New York: Official government portal for the City of New York.
3+ YOEHigh school graduation or equivalent plus three years of related community work or equivalent education and experience. Requires a valid NYS driver's license and technical troubleshooting skills.
Help Desk, Operating System (OS), WAN, VPN, Microsoft Office, RAM, DVD/CD-ROM, Ethernet, NIC
2mo
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Desktop Support Technician -Overnight - JFK Airport
Jamaica, New York, United States
$26-$28/hr OnsiteContract, Full Time
ESP Global Services
ESP Global Services: UK private managed IT services provider delivering service desks and field engineering to aviation and global organizations.
1+ YOE1-3 years helpdesk/desktop support experience with Windows/Mac/mobile OS, networking and printing; CompTIA A+/Network+/Security+ or equivalent; ability to lift 20-50 lbs, stand/kneel, use hand tools; strong communication and troubleshooting skills.
Microsoft Windows, Mac, Android, iOS, iPad, DSS, ITIL, Perkbox
1w
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Service Desk Technician II
Schenectady, New York, United States
$20-$29/hr OnsiteFull Time
Ellis Medicine
Ellis Medicine: A community and teaching healthcare system in New York.
1+ YOEAssociate degree in business, management information systems, or related field, or one year of technical support or LAN and desktop systems experience. A+ certification, MCP, or MCSE preferred.
Service Desk, Microsoft Windows, LAN, smartphones, tablets
5d
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IT Support Specialist (Level 2)
New York City, New York, United States
$65k-$75k/yr HybridFull Time
SugarShot
SugarShot: Los Angeles-based managed services provider delivering IT, cybersecurity, and technology services to mid-market healthcare and manufacturing businesses.
2+ YOERequires 2 years of helpdesk or support technician experience, Microsoft or CompTIA IT certification, English communication skills, and hardware/software troubleshooting expertise. A related bachelor's degree is preferred.
Windows, MacOS, Linux, Okta, Entra, Jira, Confluence, Google Workspace, Jamf, Intune, Slack
4w
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Commercial Kitchen Maintenance Manager
Bronx, New York, United States
$100k-$120k/yr OnsiteFull Time
FreshDirect
FreshDirect: Private online grocer delivering fresh food, groceries, and meals to New York-area customers.
Lead and develop maintenance technicians, manage preventative maintenance for commercial kitchen and refrigeration equipment, oversee vendors, budgeting, and regulatory upkeep.
Microsoft Outlook, Microsoft Excel, Building Management Systems, ServiceDesk