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43 helpdesk jobs at 13 companies in Tennessee

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Helpdesk Support Agent (rev.07.28.2026)
Nashville, Tennessee, United States
OnsiteFull Time
Ensworth School
Ensworth School: Provides independent K-12 education and college preparatory programs.
High school diploma required (associate preferred). Prior helpdesk/IT support preferred. Knowledge of Mac OS, iOS, Windows, basic networking. Ability to communicate with non-technical users and pass background screening.
Blackbaud K-12, Financial Edge NXT, Raiser's Edge NXT, Incident IQ, Mosyle, Jamf, Apple School Manager, Google Workspace, Mac OS, iOS, Windows
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1d
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Temporary Helpdesk Engineer
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hr OnsiteTemporary
Forbes
Forbes: Global media providing business news and financial journalism.
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
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1d
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Helpdesk Technician Tier I - DoE
Washington, D.C. or Fairfax or Huntsville or Oak Ridge
OnsiteFull Time
CODEplus
CODEplus: Provides software engineering and system modernization services for government.
2+ YOERequires 2 years in service desk or technical support, incident management, ServiceNow, hardware/software troubleshooting, strong communication, and customer service skills. Public Trust clearance required.
ServiceNow, ITIL, CompTIA A+, HDI Support Center Analyst
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2mo
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Support Specialist
California or Oregon or Washington or Ohio or Virginia or Texas or Maryland or Massachusetts or North Carolina or Tennessee or Colorado or Utah or Georgia or Florida
RemoteFull Time
Revyse
Revyse: Software for multifamily property operators to manage vendor contracts.
2+ YOECustomer-focused software support role requiring strong technical aptitude, attention to detail, helpdesk experience, documentation skills, and ~2+ years industry experience preferred.
Notion, Zendesk
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1mo
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IT Support Technician (TN, Chattanooga)
Chattanooga, Tennessee, United States
OnsiteFull Time
United Enertech
United Enertech: Manufacturer of mechanical and architectural air movement products.
1+ YOE1–3 years helpdesk experience preferred; troubleshooting hardware, software, networking; strong communication; ability to work independently and onsite; lift up to 50 lbs.
Windows 10/11, Microsoft 365, Active Directory, Intune
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1mo
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Desktop Support II
Nashville, Tennessee, United States
OnsiteFull Time
SSR
SSR: Engineering, design, and consulting services for facility infrastructure.
5+ YOEAssociates degree or equivalent experience, 5+ years IT helpdesk/desktop support, A+ and Net+ required, MCSE preferred, strong Windows/Active Directory/Office/VPN/MDM/networking and hardware troubleshooting skills.
Windows, Active Directory, Microsoft Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, VoIP, TCP/IP, VPN, iHelp, Windows Server, Windows Professional, MDM, DNS, DHCP
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2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
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1mo
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Solutions Engineer - Remote
Austin or New York or Raleigh or Portland or Nashville or Miami or Boston or Seattle or Chicago or London
RemoteFull Time
Siena
Siena: Autonomous AI customer service platform for e-commerce brands.
3+ YOE3+ years pre-sales/Solutions Engineer experience in B2B SaaS, hands-on with APIs and Postman, experience building integrations and owning demos/POCs, familiarity with Shopify and helpdesk ecosystems, strong written and verbal communication.
Postman, Shopify, Gorgias, Zendesk, Kustomer, Dixa, Linear, ChatGPT, Claude, Perplexity Pro, Cursor, Lovable, Siena Intelligence
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1mo
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IT Security Anaylst Assoicate
Memphis, Tennessee, United States
OnsiteFull Time
Sedgwick
Sedgwick: Provides global insurance claims management and risk services.
0+ YOEMonitor, detect, triage and respond to security events using SIEM and other tools; 0–2 years IT/security or helpdesk experience preferred; security certifications (Security+, CSA) preferred; bachelor's degree in MIS or related field preferred.
Security information and Events Management (SIEM)
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Desktop Support II
Nashville, Tennessee, United States
OnsiteFull Time
Smith Seckman Reid
Smith Seckman Reid: Provides engineering design and consulting services for complex facilities.
5+ YOEAssociates degree or equivalent, 5+ years helpdesk/desktop support, A+ and Net+ required, MCSE preferred; strong Windows, Active Directory, networking (DNS/DHCP/TCP-IP), Microsoft Office, VPN, VoIP, MDM, and troubleshooting skills.
Active Directory, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows Server, Windows Professional, VoIP, TCP/IP, VPN, iHelp, MDM, DNS, DHCP
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1mo
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Customer Success Advocate
United States or Alabama or California or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Minnesota or Missouri or Montana or Nevada or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia
$35k-$38k/yr RemoteFull Time
ClearStar
ClearStar: Provides global background screening and medical testing for employers.
1+ YOE1–2 years client service or helpdesk experience in a tech environment; ability to work 11:00 AM–8:00 PM ET M–F; proficiency with CRM/ticketing systems, Microsoft Office, and virtual training; reliable high-speed internet and dedicated home office.
Aurora, ScreenMeNow, MIS Admin, Gateway Tools, Zendesk CRM, Microsoft Teams, Microsoft Office
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1mo
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Business Analyst
Fairfax or Lafayette or Knoxville
$90k-$198k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
5+ YOEBachelor's degree in related field, 5+ years as business analyst, Agile experience, data analysis and visualization, ALM tools experience, strong facilitation and client-facing communication skills.
Microsoft Azure DevOps, JIRA, Confluence, Service Desk, Microsoft Suite
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1w
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intermediate systems analyst- incident response (Nashville, TN)
Nashville, Tennessee, United States
$67k-$112k/yr OnsiteFull Time
Starbucks
StarbucksNASDAQ: SBUX: Operates a global chain of coffeehouses and roastery reserves.
1+ YOERequires 1–2 years of relevant IT experience, incident management knowledge, strong communication and problem-solving skills, and familiarity with IT infrastructure and service analysis tools.
ITSM, Service Desk, server operating systems, networking, firewalls, databases, storage, virtual infrastructure technologies, application technologies, service analysis tools
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6d
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Software Deployment 3
Athens or Guelph or Southfield or Battle Creek or Maryville or Statesville
$96k-$120k/yr OnsiteFull Time
DENSO
DENSOTokyo Stock Exchange: 6902: Manufactures advanced automotive components and systems for vehicle manufacturers.
5+ YOEBachelor's degree in Computer Science, IT, Software Engineering, or related field, plus 5+ years of related experience. Requires software deployment, troubleshooting, and cross-functional collaboration skills.
Help Desk
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3w
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End User Support Analyst
Collierville, Tennessee, United States
OnsiteFull Time
Central Network Retail Group
Central Network Retail Group: Operates a network of local hardware and home stores.
2+ YOE2+ years help desk/end-user support, familiarity with Windows, Google Workspace, Active Directory, ticketing systems, networking concepts; associate degree preferred; strong communication and troubleshooting skills.
Windows, Google Workspace, Active Directory, macOS, Microsoft Office Suite, Cherwell, Ivanti Neurons, Service Desk, MDM
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1w
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intermediate systems analyst- incident response (Nashville, TN)
Nashville, Tennessee, United States
$67k-$112k/yr HybridFull Time
Starbucks
StarbucksNasdaq: SBUX: Operates a global chain of coffeehouses and roastery reserves.
1+ YOERequires 1–2 years of relevant IT experience, incident management knowledge, strong communication and problem-solving skills, and familiarity with IT infrastructure, service processes, and service analysis tools.
ITSM, Service Desk, KPI
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3w
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End User Support Analyst
Collierville, Tennessee, United States
OnsiteFull Time
Central Network Retail Group
Central Network Retail Group: Operator of multi-format hardware and home improvement retail stores.
2+ YOE2+ years help desk/end-user support experience, strong Windows and networking troubleshooting, Google Workspace and AD experience, excellent communication and customer service.
Active Directory, Google Workspace, macOS, Microsoft Office Suite, MDM, TCP/IP, DNS, DHCP, Cherwell, Ivanti Neurons, Service Desk
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