12 hotline jobs at 7 companies in Washington, DC

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National Sexual Assault Hotline (NSAH) Volunteer
Washington or United States
RemoteVolunteer
RAINN
RAINN: Non-profit providing crisis intervention and support for sexual violence survivors.
1+ YOEProvide crisis-intervention support via instant messaging, type ≥35 WPM, work non-traditional shifts including evenings/weekends, complete extensive training and a 1-year/500-hour volunteer commitment.
2w
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Crisis Hotline Counselor (Afternoon/Evening)
Rockville, Maryland, United States
$23-$30/hr HybridFull Time
EveryMind
EveryMind: Provides mental health support, crisis intervention, and community advocacy.
1+ YOEHigh school diploma/GED plus two years post-high-school education, 1–3 years experience, strong resilience, crisis intervention skills, proficiency with Microsoft Office/Zoom/Teams, and ability to pass background checks.
Microsoft Office Suite, Zoom, Teams
1mo
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Crisis Hotline Specialist (Part-Time & Full-Time)
Hyattsville or Prince George's County or Maryland or District of Columbia or Virginia or United States
$21/hr HybridFull Time, Part Time
Community Crisis Services
Community Crisis Services: Provides 24-hour crisis intervention, suicide prevention, and emergency sheltering.
Completion of Initial Crisis Intervention Training and ASIST, high school diploma/GED, strong verbal/written communication, ability to work in crisis, home workspace with computer and high-speed internet, residence in DC/MD/VA required.
Language Line, TTD, email
1mo
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VideoPhone Hotline Specialist - American Sign Language
Hyattsville or Prince George's County or Maryland or Virginia or District of Columbia or United States
$23/hr HybridFull Time, Part Time
Community Crisis Services
Community Crisis Services: Provides 24-hour crisis intervention, suicide prevention, and emergency sheltering.
Fluent in American Sign Language; completion of crisis intervention and ASIST training; High School diploma/GED; ability to use 988 videophone, TTD/Language Line, and maintain confidentiality; must reside in DC/MD/VA and attend in-person training.
988 Videophone, Language Line, TTD
1mo
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Bilingual Crisis Hotline Specialist (Part-Time & Full-Time)
Hyattsville or Prince George's County or Maryland or District of Columbia or Virginia or United States
HybridFull Time, Part Time
Community Crisis Services
Community Crisis Services: Provides 24-hour crisis intervention, suicide prevention, and emergency sheltering.
Fluent English and Spanish, completion of Initial Crisis Intervention and ASIST training, high school diploma/GED, ability to work in high-stress crisis calls, quiet remote workspace with computer and high-speed internet.
Language Line, TTD
1mo
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Crisis Hotline Phone Counselor (Full-Time)
Timonium or Baltimore or Baltimore County or Howard County or Carroll County
$24-$27/hr OnsiteFull Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
1+ YOEBachelor's in Counseling, Social Work, or related (1 year crisis experience may substitute). Must perform crisis hotline counseling, de-escalate callers, conduct lethality/triage assessments, document cases, and dispatch resources when needed.
Awardco, Calm App, E-Verify, GBRICS
1mo
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Undergraduate Internship, Detention Hotline
Washington or Virginia or Maryland or United States
HybridInternship, Part Time
Amica Center for Immigrant Rights
Amica Center for Immigrant Rights: Providing legal defense for immigrants facing detention and deportation.
Must be an undergraduate student (18+), have working professional Spanish, strong communication and customer-service skills, proficiency with Microsoft Word/Excel/Outlook, access to a laptop/phone/reliable internet, and availability ~20 hrs/week for at least 12 weeks.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Paylocity
3w
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Crisis Hotline Phone Counselor (Overnight)
Timonium, Maryland, United States
$24-$27/hr OnsiteFull Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
1+ YOEBachelor's in Counseling/Social Work or related (may be substituted by 1 year professional crisis work); ability to deescalate suicidal callers, assess risk, triage, dispatch resources, document cases, and participate in training.
Awardco, Calm
1w
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Crisis Hotline Phone Counselor (Part-Time)
Timonium, Maryland, United States
$24-$27/hr OnsitePart Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
1+ YOEBachelor’s in counseling/social work or 1 year crisis work experience; ability to de-escalate suicidal callers, perform lethality and safety assessments, triage calls, and complete timely documentation.
1w
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Resident Assistant, Floater
Triangle, Virginia, United States
$19/hr OnsiteTemporary
ACTS
ACTS: Provides emergency food, housing, and trauma-informed support services.
Provide trauma-informed support, crisis intervention, shelter operations, hotline response, basic meal preparation, cleaning, and data entry; high school diploma and mandatory safety trainings required.
VADATA
1w
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Substance Use Disorder (SUD) Phone Counselor
Timonium, Maryland, United States
$24-$27/hr OnsiteFull Time
Santé Group Companies
Santé Group Companies: Provides community-based behavioral and mental health crisis services
5+ YOEBachelor’s in human services/social work or 10 years crisis hotline experience; CAC-AD certification or eligible; minimum 5 years SUD experience; knowledge of SUD providers and community resources; strong communication and assessment skills.
1mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
J5 Consulting
J5 Consulting: Provides specialized cybersecurity and technical services to government and commercial clients.
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.