1mo
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HUMAN RESOURCES SPECIALIST - FLORIDA
Rio Piedras or Miami
OnsiteFull Time
1+ YOEAssociate degree required; 1+ year HR experience; knowledge of BSA/AML/OFAC compliance; proficiency with OnBase, ADP, Talent Center, Xapiens, Vacancy Management System; benefits administration, I-9/E-Verify, audit and reporting support.
OnBase, ADP, Talent Center, Xapiens, Vacancy Management System, E-Verify
3w
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Director People Experience Center
United States or Florida or Georgia or Atlanta or Miami
$104k-$173k/yr RemoteFull Time
10+ YOE10+ years leading scaled service center operations, experience with service delivery redesign, automation/AI deployments, strong operations and analytical skills, bachelor's degree or equivalent.
Workday, Microsoft Excel, HCM/HRIS
1mo
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Manager, Contact Center Training
Medley, Florida, United States
RemoteFull Time
5+ YOEBachelor's degree and a minimum of 5 years' relevant experience; experience designing and delivering contact center training, supervising staff, and working with Epic EMR, NICE CXone, Kyruus Health, and virtual training for remote workforces.
Epic EMR, NICE CXone, Kyruus Health, Workday
2mo
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Collectors Customer Experience Trainer
Santa Ana or Jersey City or Plano or Boca Raton or Canada
$26/hr OnsiteFull Time
Train Concierge and Submission Center teams; develop training programs; travel up to 30%; onsite in Santa Ana, CA; strong training and communication skills.
Slack, AI tools
1mo
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Training Specialist
Coral Springs or Colorado or California or District of Columbia or Hawaii or Illinois or Massachusetts or Maryland or Minnesota or New Jersey or New York or Nevada or Rhode Island or Vermont or Washington or United States
OnsiteFull Time
4+ YOEHigh school diploma required (bachelor's preferred); 4+ years developing/facilitating training in call center/collections; 2+ years collections experience; FDCPA knowledge; instructional design and Articulate Storyline experience; LMS administration.
Articulate Storyline, LMS
1mo
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Client Access and Helpline Counselor
Miami, Florida, United States
$26/hr OnsiteFull Time
2+ YOEBachelor's in social work/psychology/human services required, 2+ years assessing client needs and referrals; bilingual English/Spanish required; intake/call center or behavioral health experience preferred; Microsoft Office proficiency; strong communication and cultural sensitivity.
Microsoft Office Suite
1mo
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Client Access and Helpline Counselor
Miami, Florida, United States
$26/hr OnsiteFull Time
2+ YOEBachelor's in Social Work/Psychology/Human Services required, 2+ years relevant experience, bilingual English/Spanish, proficiency with Microsoft Office, experience with intake/call center or behavioral health preferred, strong communication, cultural sensitivity, trauma-informed and de-escalation skills.
Microsoft Office
6d
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Director, Strategic Change Management
Los Angeles or San Diego or Santa Clara or Denver or Washington or Miami or Chicago or Boston or Charlotte or Short Hills or New York or Philadelphia
OnsiteFull Time
8+ YOE8+ years consulting experience in change management and human-centered design, 4+ years in advisory at a major consulting firm, bachelor\u0002s required (MBA preferred), strong PowerPoint/Excel/MS Project skills, ability to travel up to 80-100%, U.S. work authorization required.
Microsoft PowerPoint, Microsoft Excel, Microsoft Project
3w
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Resource Center Specialist
Lantana or Delray Beach
$18-$21/hr HybridFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years customer service/social work/human services experience, crisis intervention and suicide risk assessment skills, computer proficiency, strong communication and confidentiality.
3w
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Resource Center Specialist/Call Center Representative
Lantana or Delray Beach
$18-$21/hr HybridFull Time
2+ YOEHigh school diploma or equivalent, 2 years customer service/social work/human services experience, proficiency with computer systems, confidentiality, crisis intervention skills; bilingual (Spanish/Creole) preferred; background clearance required.
2w
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Center for Working Families Program Intern
Fort Lauderdale, Florida, United States
FieldPart Time
Undergraduate/graduate student with minimum 3.0 GPA; coursework in social work or human services preferred; valid Florida driver license, pass Level 2 background check and drug screening; reliable transportation.
2w
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Copy Of Center for Working Families Program Intern
Fort Lauderdale, Florida, United States
OnsitePart Time
Undergraduate or graduate student with min 3.0 GPA; coursework in social work or human services preferred; valid Florida driver license, pass Level 2 background check and drug screen; reliable transportation; strong communication and critical thinking.
computer, photocopier, fax machine